针对节假日、跨年夜及可能出现的雨雪天气客流高峰，通知强调各企业、平台要积极动员驾驶员保障运 营，提高车辆出车率。要全力组织车辆"应出尽出"，最大限度满足市民用车需求。各行业管理部门将重 点加强对交通枢纽、核心商圈、旅游景区的运力监控与实时调度。同时，多渠道发布运力信息，引导车 辆合理流动。针对"三站一场"等重点区域，将组织雷锋车队等力量建立保障梯队，确保客流密集时段及 极端天气下运力充足。为及时回应市民关切，通知要求各相关单位加强节日期间投诉处理与网络舆情监 测工作。对涉及服务纠纷、违规运营等问题必须快速响应、妥善处置，尤其要重视"迎客"类案件的处理 时限与乘客满意率。 沈阳日报、沈报全媒体 记者 张晓宁 （来源：沈阳日报） 转自：沈阳日报 为切实做好元旦及跨年夜期间出租汽车服务保障工作，确保市民安全、便捷、满意出行，维护良好的市 场经营秩序，沈阳市交通运输局日前向各相关单位下发专项工作通知，对节日期间的文明服务、运力保 障、行车安全及应急处置等重点工作进行周密部署。通知要求，各巡游车企业、网约车平台须立即通过 多种渠道，对全体驾驶员开展文明服务与守法经营的专项宣传教育。重点强调在沈阳北站、沈阳站、桃 仙机场 ...

Core Points - The article highlights a heartwarming incident at the Yantai Shidao branch of China Construction Bank, where staff provided attentive service to an elderly customer who needed assistance with a fine payment for not wearing a helmet [1][2] - The bank's commitment to a customer-centric service philosophy is exemplified through the staff's patience and detailed guidance during the transaction [1][2] Summary by Sections Customer Service - A staff member named Xiao Li quickly attended to an elderly customer who was anxious about paying a fine for not wearing a helmet, demonstrating the bank's dedication to customer service [1] - Xiao Li reassured the elderly man, guiding him through the payment process while ensuring he understood each step, taking into account his age-related difficulties [1][2] Customer Engagement - Xiao Li reminded the elderly customer to wear a helmet for safety and compliance with traffic regulations, offering future assistance for any similar issues [2] - The elderly customer expressed gratitude for the attentive service, noting that it was more considerate than that of his own family [2] Service Philosophy - The bank has consistently prioritized customer needs, implementing various supportive measures for elderly and special groups, including hands-on assistance and improved service processes [2] - The Yantai Shidao branch aims to integrate the "People's Finance" philosophy into daily operations, striving to create a warm financial experience for all customers [2]

Core Viewpoint - The China (Hainan) Nanhai Museum integrates civilizational concepts into service details, enhancing the cultural literacy of visitors through a structured and orderly environment [1][2]. Group 1: Museum Operations and Visitor Experience - The museum emphasizes a civilized visiting experience with clear and aesthetically pleasing signage, promoting behaviors such as no smoking and orderly queuing [1]. - The museum's staff, including guides, maintain a professional appearance and adhere to a service philosophy centered on politeness and effective communication [1][2]. - Since its opening in April 2018, the museum has focused on cultural heritage protection and public engagement, fostering a positive interaction between civilizational service and public cultural literacy [1]. Group 2: Educational and Community Engagement - The museum serves as a social university, significantly improving visitor behavior and reducing uncivil actions through ongoing educational initiatives [2]. - It has developed strategic partnerships with universities and conducted specialized training to enhance service quality and promote core socialist values [2]. - Community outreach programs, such as "Nanhai Culture into Communities," aim to educate residents about marine culture and environmental awareness [2]. Group 3: Achievements and Future Plans - The museum has attracted over 1 million visitors for its special exhibition on Nanhai shipwreck archaeology and has received national awards for its exhibitions [3]. - It has been recognized as a national civilized unit and plans to further explore Nanhai cultural resources through diverse exhibition methods [3]. - Future developments include a second-phase construction project to create the world's first museum dedicated to deep-sea archaeology, enhancing cultural offerings for the public [3].