Core Points - Effective communication is crucial in management, yet many individuals struggle with it, leading to misunderstandings and conflicts in professional settings [1][2] - The article categorizes communication into three levels: Hedgehog communication, Dolphin communication, and Giraffe communication [3][12] Group 1: Hedgehog Communication - Hedgehog communication is characterized by excessive self-protection and defensiveness, often leading to a lack of constructive dialogue [4] - Individuals exhibiting this style tend to be aggressive and view communication as a confrontation, which can worsen situations [4][6] Group 2: Dolphin Communication - Dolphin communication relies on techniques and tools to achieve efficiency and results, but it risks becoming insincere due to over-reliance on tactics [5][6] - This style may yield short-term success but fails to foster long-term collaborative relationships [6] Group 3: Giraffe Communication - Giraffe communication is described as having a high perspective, slow reactions, and a big heart, allowing for more effective and empathetic interactions [9][10] - This style emphasizes the importance of sincerity in communication, which is essential for positive outcomes [11] Group 4: Effective Communication Strategies - To improve Giraffe communication, one should focus on observing facts without judgment, expressing genuine feelings, and identifying real needs [13][17] - Effective communication should culminate in specific, actionable requests rather than vague demands, fostering respect and understanding [20][21]