物业服务综合体系
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上海杨浦创建物业服务综合体系:探索区域化物业管理模式
Xin Hua Cai Jing· 2025-08-27 14:56
Core Viewpoint - The property governance landscape in Shanghai Yangpu District is undergoing a comprehensive transformation, focusing on creating a property service integrated system and exploring new regional property management models [1][2]. Group 1: Property Governance Structure - Shanghai Yangpu is establishing a three-tiered property governance system led by party organizations at the district, street, and community levels [1]. - The district is implementing a joint meeting system and a "three-carriage" joint reception system to enhance collaboration among community party organizations, residents' committees, and property service companies [1]. Group 2: Challenges and Solutions - The district is addressing issues related to old residential areas and the presence of small, scattered, and weak property companies by exploring a "large property + large housekeeper" model [1]. - Efforts include merging property management areas and conducting safety assessments and upgrades for old elevators to improve service levels in aging communities [1]. Group 3: Service Quality and Mechanism Innovation - Jiangpu Road Street has successfully merged three small communities, reducing the number of property companies from 45 to 30, thus transitioning from a "small and scattered" to a "large and superior" management model [1]. - Yanji New Village Street is leveraging its community management advantages to enhance property supervision, resulting in a significant decrease in property-related complaints [1]. Group 4: Data Utilization and Community Engagement - Yangpu District is strengthening the standardized construction of residents' committees, ensuring comprehensive training and auditing for committee members [2]. - The district is organizing property governance data into a unified "Community Cloud" platform to support future governance efforts and improve service efficiency [2].