Core Viewpoint - The property management company of the Hailunbao Lakeside community has proactively reduced the management fee from 3 yuan per square meter to 2.5 yuan per square meter, aiming to gain support from homeowners for contract renewal [1][2][6]. Group 1: Fee Reduction and Commitments - The management fee reduction is part of a commitment to maintain service quality, with promises to enhance security and public facilities [2][3]. - The property management company has pledged to deposit 800,000 yuan as a service guarantee to ensure quality and fulfill commitments [3][7]. - The new fee structure includes a reduction in commercial management fees and parking fees, with specific rates outlined in the commitment letter [2][6]. Group 2: Homeowner Concerns and Voting Process - Homeowners have expressed dissatisfaction with the quality of services provided, citing issues with environmental management, sanitation, and security [3][5]. - A second homeowners' meeting is underway to vote on whether to renew the property management contract, with a voting rate exceeding 65% as of July 28 [1][8]. - The voting period extends from June 29 to August 27, with homeowners actively engaging through a dedicated WeChat group to share information [8]. Group 3: Financial Viability and Operational Challenges - The property management company has reported a low payment rate of around 43%, leading to financial losses under the previous fee structure [6][7]. - The company employs over 50 staff members, and the current operational model is unsustainable without a significant increase in the payment rate [6][7]. - The management company is committed to maintaining service quality despite the fee reduction, emphasizing the importance of collaboration with homeowners [7].