Core Viewpoint - Zhengzhou City is implementing a governance model that integrates party leadership with public service response mechanisms, aiming to enhance efficiency in addressing public grievances and improving community governance [1][2]. Group 1: Governance Mechanism - The city has established a "four-level secretary" responsibility system to ensure comprehensive organizational coverage and strengthen the leadership role of party organizations [2]. - A closed-loop system for public demand management has been created, encompassing the processes of receiving, dispatching, handling, and evaluating public requests [2]. - The governance model is characterized by an "all-in-one" approach, integrating various platforms and mechanisms to enhance responsiveness and efficiency in public service [2]. Group 2: Data and Technology Utilization - The city utilizes a unified, multi-party shared, and dynamically updated electronic map for precise identification and resolution of issues [2]. - There is an emphasis on proactive governance through data analysis and community engagement, aiming to transition from reactive problem-solving to preventive measures [2]. Group 3: Community Engagement - The initiative encourages community workers and grid members to actively engage with residents to identify and resolve disputes at the source [2]. - A mechanism for collecting public suggestions has been established, promoting social participation in addressing community needs and grievances [2]. - The city aims to foster a collaborative governance environment under party leadership, enhancing community involvement in the public service response process [2].

Core Viewpoint - Zhengzhou City is enhancing its governance efficiency through a "Party building + hotline + grid + big data" mechanism, integrating the 12345 government service hotline as a primary channel for public opinion and urban governance [1][2] Group 1: Governance Mechanism - The city has established a "four-level secretary" responsibility system to ensure comprehensive organizational coverage and strengthen the leadership role of party organizations [2] - A closed-loop system for public demand handling has been created, encompassing reception, dispatch, handling, and evaluation [2] - An innovative "four-full" operational mechanism has been implemented, focusing on comprehensive coordination, platform support, full-process handling, and closed-loop mechanisms [2] Group 2: Community Engagement - The governance model aims to create a community where everyone has responsibilities, is accountable, and benefits from governance [2] - The city is enhancing the collection of public suggestions and promoting social participation in addressing public demands [2] - Efforts are being made to integrate new employment groups into the governance process, fostering a collaborative environment under party leadership [2] Group 3: Future Directions - Zhengzhou City plans to further learn from Beijing's experience in party-led governance and aims to contribute to the modernization of grassroots governance nationwide [2]