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抖音电商公布“提货卡诈骗”治理进展 清退违规商家1603家
Xin Lang Ke Ji· 2025-10-15 09:37
责任编辑:何俊熹 "提货卡"引流诈骗作为电商行业存在的共性问题,已持续在多平台蔓延。抖音电商称将持续升级风控模 型,维护安全、诚信的消费环境。 新浪科技讯 10月15日下午消息,抖音电商安全与信任中心公布打击提货卡诈骗最新进展,自2025年8月 以来,该平台已清退涉事商家1603家、封禁违规商品2976个、处置违规达人634名;并配合有关部门累 计抓获犯罪嫌疑人19名,其中10月协助查获3个涉案团伙、抓获6名嫌疑人。 ...
狙击“黄牛”累及正常客户 拼多多百亿补贴的难题
经济观察报· 2025-09-14 08:03
Core Viewpoint - The article discusses the recent incidents of order cancellations, referred to as "砍单" (order cutting), on the Pinduoduo platform during the pre-sale of the iPhone 17, highlighting the challenges consumers face in securing their purchases due to the platform's strict anti-fraud measures aimed at preventing scalping and ensuring fair access to discounts [2][3][11]. Group 1: Order Cancellation Incidents - Many users reported receiving notifications of order cancellations for the iPhone 17 on Pinduoduo, citing reasons related to account or shipping information not meeting delivery conditions [2][3]. - Affected consumers expressed frustration, noting that even after successful payment, their orders were canceled hours later without clear explanations from customer service [5][6]. - The article emphasizes that successful payment on Pinduoduo does not guarantee the completion of the purchase, as the platform employs algorithms to identify potentially fraudulent orders [6][10]. Group 2: Anti-Fraud Measures - Pinduoduo has implemented a set of algorithms to combat scalping and ensure that more users can benefit from promotional offers, which includes monitoring user behavior and transaction patterns [3][10]. - The platform's user agreement allows it to assess user activities and determine if they exhibit signs of abnormal or fraudulent behavior, leading to potential order cancellations [7][9]. - Specific measures include canceling orders, revoking promotional eligibility, and other actions deemed necessary by Pinduoduo to protect user rights and maintain fair access to products [8][11]. Group 3: Consumer Strategies and Experiences - Users have shared various strategies to avoid order cancellations, such as ensuring precise shipping addresses and avoiding the use of multiple accounts from the same location [9][10]. - Despite these strategies, some long-time users still faced cancellations, raising concerns about the effectiveness and fairness of Pinduoduo's fraud detection system [10]. - The article notes that the "百亿补贴" (Billion Subsidy) program is designed to attract high-value users by offering significant discounts on popular products, which has led to increased scrutiny of orders during promotional events [11].