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火爆研学游存安全隐患,中消协提示警惕无资质机构和宣传陷阱
Bei Jing Shang Bao· 2025-09-11 06:33
Core Viewpoint - Recent incidents involving children's safety during study tours have raised significant public concern, highlighting issues such as inadequate service quality, misleading course content, and insufficient safety measures in the industry [1][2]. Group 1: Industry Issues - The study tour market is experiencing high demand, with some operators exploiting this trend by promoting activities under the guise of "natural healing" without possessing the necessary qualifications, thereby endangering minors' safety and violating consumer rights [1]. - The lack of specific regulations and mandatory standards in the children's study tour sector has been noted, emphasizing the need for consumers to verify the qualifications of study tour providers, such as business licenses and travel agency operating permits [1]. Group 2: Consumer Guidance - Consumers are advised to assess the safety capabilities of study tour providers, including inquiring about itinerary details, transportation, accommodation, and emergency response plans [2]. - It is crucial for consumers to remain vigilant against marketing traps, carefully reviewing contract terms and not relying solely on verbal promises, especially regarding claims of "high-end study tours" or "expert instruction" [2]. - The Chinese Consumers Association calls for greater attention to the safety and legal rights of children, urging parents to thoroughly check the qualifications of study tour providers and to make informed, cautious choices [2].
中消协发布消费警示:慎选研学服务 防范安全风险
Zhong Guo Xin Wen Wang· 2025-09-11 02:43
据中国消费者协会网站消息,近期,据媒体报道,有儿童在参加研学旅行期间不幸遇难,引发社会广泛 关注。此前,研学旅行服务质量不高、课程内容与宣传不符、安全保障措施不足等问题曾多次引发社会 热议。研学旅行需求旺盛,部分经营者看准市场红利,以"自然疗愈"等噱头吸引家长,招揽生源,开展 研学旅行活动,但自身并无相应资质,也无法保障服务质量,威胁未成年人人身安全,严重侵害消费者 权益。中国消费者协会提示广大消费者在选择研学旅行服务时应注意以下方面: 一、选择具有资质的研学机构 资质是保障孩子安全与体验的第一道"防火墙"。目前,儿童研学旅行领域尚未出台专项法规与强制性标 准。消费者在选择研学旅行服务时,应注意查验研学机构是否具备相应资质,例如营业执照、旅行社业 务经营许可证等,避免选择无资质机构。此外,消费者还可以通过"国家企业信用信息公示系统"查询机 构注册信息、经营异常情况等,进一步核验机构资质真伪。 二、严防研学安全风险 安全是研学旅行的底线。在确保机构具备相应资质的前提下,消费者还应重点考察其安全保障能力,仔 细询问行程安排、活动内容、交通方式、食宿安排等具体信息,要求机构对监护人员配置、应急处理能 力、针对突发情 ...