Core Viewpoint - The Shandong provincial government is actively enhancing high-quality employment and social security services during the 14th Five-Year Plan period, focusing on improving service efficiency and accessibility for the public [1] Group 1: Employment Policy Implementation - The government is proactively implementing the delayed retirement policy, addressing public confusion regarding retirement age adjustments and pension calculation methods through extensive training and communication efforts [2] - Over 58 business process adjustments and 340 system function modifications have been made, with more than 1,100 training sessions conducted and 70,000 consultations provided to ensure effective policy communication [2] Group 2: Injury Insurance and Medical Services - Starting April 1, 2024, Shandong will launch direct settlement for work-related injury insurance for out-of-area medical services, eliminating the need for upfront payments and subsequent reimbursements [2] - A total of 24 provincial and 11 cross-provincial institutions have been designated for direct settlement, streamlining the reimbursement process for injured workers [2] Group 3: Service Channel Expansion - The government is enhancing service efficiency by promoting cross-province and province-wide handling of social security services, enabling online and mobile service options [3] - The cancellation of provincial transfers for basic pension insurance allows for "zero-run" services for enterprises, facilitating easier access for flexible employment individuals to participate in pension insurance [3] Group 4: Social Security Card Utilization - The Shandong government is expanding the application of social security cards, integrating them with various services such as healthcare, transportation, and cultural experiences, allowing for "immediate benefits" without application [3] - Social security cardholders can now use their cards for transportation in over 300 cities nationwide [3] Group 5: Digital and Intelligent Service Models - The province is leveraging digital technology to optimize the business environment, achieving zero-run services for social security tasks from business establishment to cancellation [4] - Automatic account opening for 2.49 million new businesses and automatic changes for 1.7 million businesses have significantly reduced the administrative burden on companies [4]