齐鲁晚报·齐鲁壹点 王小涵 11月26日，山东省政府新闻办举行新闻发布会，邀请省人力资源社会保障厅主要负责同志等介绍"十四 五"时期山东扎实推进高质量就业和社会保障情况。 社保业务已经深深融入人民群众的日常生活，人社部门在办理具体业务时，遇到过哪些有代表性的问 题？是怎样解决群众问题、优化办事体验的？ 省人力资源社会保障厅副厅长李士功介绍，"十四五"期间，山东人社积极探索社保管理服务新模式，不 断提升服务的主动性、精准性和便捷性，社保服务模式实现了从"人找服务"向"服务找人"的根本性转 变。 一是主动靠前服务，让延迟退休政策落地有温度。在延迟退休政策的执行过程中，发现部分参保人员对 于政策的内容、实施目的以及个人权益等方面存在认知不足，主要体现在对退休年龄的具体调整、养老 金计算方法的改变等方面存在疑惑。针对延迟退休新政策，工作人员坚持服务走在前边，把政策讲明 白，把流程理顺畅，把工作人员培训好，调整了业务流程58项，改造系统功能点340多个，开展培训 1100多场，提供咨询服务7万人次，为3万余名群众讲好政策。开展"高效办成一件事"社企联合退休预服 务试点，采取"两靠前、五协同"工作措施，提前对接企业和职工 ...

山东省人力资源和社会保障厅二级巡视员崔艳平介绍，近年来，山东全面落实国家养老金融战略部署， 以多层次多支柱养老保险体系建设为抓手，扎实推进制度创新、政策优化和服务升级，取得明显成效。 三是深化数字化转型，打造便民服务生态。以社保卡为载体推动服务数字化转型，累计发卡9845万张， 基本实现"人手一卡"，电子社保卡覆盖率达到78.8%。连续3年开展"社会保障卡惠享山东行"活动，推出 汽车消费补贴、文旅消费券等惠民场景，累计拉动消费超55亿元，惠及群众2800万人次。推进惠民惠农 财政补贴资金社保卡"一卡通"发放，已纳入103个项目，累计发放资金467亿元，惠及群众9778万人次， 实现补贴资金精准直达、高效便民。 一是筑牢基本保障底线，织密全民参保网络。全面贯彻落实企业养老保险全国统筹，扎实推进"全民参 保·福暖万家"工程，将更多城乡居民纳入养老保障网。截至2024年底，全省基本养老保险参保人数突破 8000万人，参保率达到96.1%，基本实现应保尽保。在基金运行方面，建立健全"四位一体"风险防控体 系，强化收支管理和投资监管，累计委托全国社保基金会投资运营的居民养老保险基金规模居全国首 位，进一步增强基金保障能 ...

"这钱次次给得都准时！"李大爷到银行办养老金业务，总爱念叨这句话。听到他这么说，我的心里 涌起一阵暖意，也深切感受到肩上沉甸甸的责任。社会保障是治国安邦的大事儿，我们社保人的工作， 就是要让"国之大者"稳稳落地，变成群众实打实的安心放心。入行14年，我亲历了社保体系从"广覆 盖"迈向"全覆盖"，也见证着群众从"将信将疑"变为"主动参保"。故事，可以从3个账本说起。 第一个账本，是李大爷的"养老金存折"。刚工作时，甘肃省高台县启动新农保和城居保试点，推动 社会保障进一步覆盖城乡居民。可好政策要落地，并非一纸文件就能开花结果。许多人心里打鼓，感 觉"天上不会掉馅饼"。李大爷就是其中一个，当时他反复问我："这钱真能按月发？不会打水漂吧？"政 策落实与群众之间，有时存在一层"信任的薄膜"，捅破这层窗户纸，光靠说不行，关键要看行动。 有农户顾虑参保不划算，我们就去田间地头，用大白话算长远账，让他们吃下政策"定心丸"；不少 年轻人外出打工，担心父母办不明白，我们干脆把服务窗口搬到老乡家门口……随着政策宣讲全覆盖， 第一笔养老金按时到账，越来越多人开始主动参保。服务群众，不仅要讲清政策，更要走进他们心里； 与其一心想着"办 ...

江南时报讯 工行南通新桥支行始终秉持"客户为尊，服务如意"的理念，在日常客户维护与持续走访 中，新桥网点负责人敏锐地察觉到一重要信息，某存量建筑工程有限公司近期有大量新员工到岗，但该 单位员工因常驻项目地、工作时间特殊等原因，尚未持有工行银行卡，这为其领取工资、办理其他金融 业务带来了不便。 网点现场各员工分工协作，高效有序。安排专人引导，耐心解答工人疑问，讲解办理流程及所需材料。 在办卡的同时实现精准营销，主动介绍我行养老金账户、社保卡、信用卡等产品的优势与便捷功能，满 足客户多元化需求。办卡的客户同时可享工行优惠，通过现场积极宣传我行当期优惠活动，明确告 知"新办信用卡并消费可领取108元立减金"、"新开养老金账户并缴存可享受税收优惠"等利好政策，极 大提升了客户的参与度和满意度。 此次利用午休时间服务取得了显著的综合效益，赢得了客户单位及其员工的高度赞誉，现场新办特色卡 12张，新开立养老金账户并成功缴存6户，开通手机银行11户，信用卡11张，三方管存13户。南通新桥 支行此次接送服务，是践行普惠金融、服务民生的一个缩影。支行将继续坚持"以客户为中心"，不断创 新服务模式，提升服务品质，为客户提供更加高 ...

午后三点的阳光透过南通秦灶支行大门，在叫号机屏幕上投下斑驳的光影。我正协助客户使用智能柜员 机，目光不经意间捕捉到门边一位中年男士——他不停擦拭着额头的汗，身着洗得发灰的工装，胸前别 着社区工作牌，手中文件袋的边角已磨得泛白。当他第三次在填单台前踌躇时，我主动迎上去："先 生，请问有什么可以帮您？"他抬起头，眼中交织着焦虑与一丝微弱的期待。 次日清晨，细雨微濛。在医护人员指导下，我们穿戴好社区准备的蓝色防护装备，走进了安置点。高大 爷正对着窗外发呆，见到我们，他那双原本混浊的眼睛倏然亮了起来。他颤抖着在授权书上按下指印， 口中反复呢喃："给你们添麻烦了……" 当天下午，随着系统管控标识的解除，王先生眼眶泛红："这不止是一张社保卡，更是老人活下去的希 望。"三天后，他发来照片：病床上的高大爷紧握着社保卡，床头柜上整齐摆放着刚领到的药品。 这次特殊的户外服务，让我对金融工作的意义有了更深切的体悟。当严格的风控要求与深切的人文关怀 相遇，我们既不能因过度谨慎而关闭希望之门，也不能因一时冲动而漠视安全规程。那片蓝色的防护屏 障，隔开的是潜在的风险，连接起的却是一个孱弱生命与生存希望之间的桥梁。当我们选择携带材料走 出 ...

Group 1 - The core idea of the article is to highlight the expanded functionalities of the social security card, which now serves multiple purposes beyond just medical services and social security-related tasks [1] - The third generation of social security cards has introduced "contactless" usage, making it more versatile in various daily scenarios [1] Group 2 - The social security card can be used for public transportation, allowing users to swipe the card or scan the electronic card QR code when boarding buses or subways [3] - Access to parks, libraries, and museums can be granted by directly swiping the social security card or scanning the electronic card QR code [5] - Job seekers can utilize the electronic social security card app or mini-program to search and filter job postings [7] - The social security card has been enhanced with financial functionalities, allowing it to be used as a regular bank debit card for cash withdrawals, transfers, and purchases, including mobile payments through the electronic card [10] - Various platforms, including the electronic social security card app, WeChat mini-programs, and Alipay mini-programs, are available for users to apply for the electronic social security card [19]

Core Points - The necessity of replacing social security cards depends on the mobility of the insured individuals, with in-province movements generally not requiring a new card, while inter-province movements necessitate a replacement [1] - The process for replacing the social security card is the same as applying for a new one, and can be done through various online platforms, including the National Government Service Platform and the 12333 App [1] - Many regions have implemented immediate card replacement services, and postal services for card delivery are being gradually introduced for individuals living in different locations [1]

参保地有变化，需更换社保卡吗？人社部解答 中新网11月13日电 参保地有变化，需更换社保卡吗？人社部11月13日通过官方微信公众号作出解答。 图片来源：人力资源和社会保障部微信公众号 来源：中国新闻网 持卡人长期跨省流动产生的参保地变化，需申请换发社保卡。补换社保卡的流程与新申领一致，各地目前已经普遍实现了"立等可取"的补换卡服务，针对 异地居住人员，也逐步开通了邮寄服务。 广告等商务合作，请点击这里 本文为转载内容，授权事宜请联系原著作权人 编辑：付健青 中新经纬版权所有，未经书面授权，任何单位及个人不得转载、摘编或以其它方式使用。 关注中新经纬微信公众号(微信搜索"中新经纬"或"jwview")，看更多精彩财经资讯。 ...

Core Viewpoint - The Ministry of Human Resources and Social Security confirmed that minors can apply for social security cards, facilitating access to social services for families with newborns [1] Group 1 - Parents of newborns can apply for social security cards when registering for newborn health insurance, with many regions implementing a "one-stop service" for birth registration and social security card application [1] - Social security cards can also be applied for later through local social security service agencies, online platforms, schools, or banks authorized by the Ministry [1] - For specific details regarding the application process for social security cards, individuals are advised to consult local service agencies or call the hotline at 12333 [1]

Core Insights - The article highlights the stability of employment in China, with 10.57 million new urban jobs created from January to September, achieving 88% of the annual target [2] - The unemployment rate in urban areas decreased to 5.2% in September, reflecting the effectiveness of employment policies [2] Employment Policies and Support - The government has implemented various employment support measures, resulting in a reduction of labor costs for enterprises by 138.4 billion yuan through lower unemployment insurance rates [2] - A total of 196 billion yuan was allocated for job retention funds, and 166 billion yuan was spent on training to promote employment [2] - The one-time expansion subsidy policy has benefited 140,000 enterprises, providing 900 million yuan in subsidies to support 600,000 recent graduates [2] Targeted Employment Initiatives - Specific measures have been taken to support key groups, including college graduates and migrant workers, through job training and recruitment initiatives [3] - The "Three Supports and One Assistance" program for college graduates has recruited 42,500 individuals, exceeding the central government's recruitment plan by 8,000 [3] Social Security Developments - As of September, the number of participants in basic pension, unemployment, and work injury insurance reached 1.074 billion, 248 million, and 304 million respectively [4] - The total income of the three social insurance funds from January to September was 6.69 trillion yuan, with total expenditures of 6.04 trillion yuan, resulting in a cumulative balance of 9.85 trillion yuan [4] Pension Adjustments and Benefits - Adjustments to pensions for retirees have been completed, benefiting approximately 150 million retirees, with a focus on those with lower pension levels [5] - The minimum standard for urban and rural residents' basic pension was increased by 20 yuan, impacting around 180 million elderly residents [5] National Occupational Standards - Since the beginning of the 14th Five-Year Plan, 328 national occupational standards have been issued, including 51 new standards this year [7][8] - These standards aim to enhance vocational training and improve labor competitiveness, particularly in emerging fields and essential services [8]