Core Viewpoint - The article highlights the innovative community policing approach of Wu Shenglei, a police officer in Qianjiang Century City, who actively engages with residents to enhance public safety and service delivery [2][5]. Group 1: Community Policing Innovations - Wu Shenglei has implemented a "mobile office" model, allowing him to provide services directly to residents rather than waiting for them to come to the police station [3][4]. - The community has a diverse population, including nearly 100 foreign residents from over ten countries, prompting Wu to adopt a "community diplomat" role to better manage cultural differences [3][4]. Group 2: Engagement and Communication - Wu has established a WeChat group for his team to share daily crime reports and gather community feedback, enhancing responsiveness to residents' needs [6]. - He has successfully prevented a potential fraud incident by quickly responding to a resident's call, showcasing the effectiveness of his communication strategy [6]. Group 3: Community Collaboration - Wu formed a "Tide Rhythm Property Association" with over 300 members from 14 property management companies to create a collaborative network for crime prevention and conflict resolution [6]. - He has also recruited foreign residents to form a specialized mediation team, facilitating communication and understanding among community members [4]. Group 4: Recognition and Commitment - Wu Shenglei has received multiple accolades, including the "National May Day Labor Medal" and "Zhejiang Province Excellent People's Police," reflecting his dedication to grassroots policing [5][6]. - His commitment to serving the community is evident in his belief that the relationship between police and residents should be as harmonious as "fish and water" [5].