Group 1 - The core objective of the technical support activity is to enhance the service capabilities and academic influence of medical technology departments through teaching, research, and discipline development [1] - The focus areas of the initiative include the solidification treatment of liver and kidney cysts, microwave ablation of thyroid nodules, and microwave ablation of liver tumors [1] - The "three-dimensional empowerment system" will provide hands-on surgical demonstrations, multidisciplinary perioperative discussions, and the establishment of standardized technical pathways to boost the development of interventional ultrasound in the Zibo region [1] Group 2 - The initiative allows local residents in Zibo and surrounding areas to access top-tier diagnostic and treatment services, aligning with the hospital's commitment to prioritizing public health and distributing quality medical resources [3] - The Zibo Traditional Chinese and Western Medicine Hospital plans to continue deepening technical collaboration and exchanges to enhance the clinical application level of minimally invasive ablation technology [3] - Professor Han Zhiyu will periodically visit the Zibo Traditional Chinese and Western Medicine Hospital for consultations and surgeries, encouraging patients with relevant treatment needs to follow the hospital's public account for updates [3]

Core Viewpoint - Jiangsu University Affiliated Hospital has implemented innovative services to enhance patient experience and streamline medical processes, focusing on quality healthcare, excellent service, optimized procedures, and patient satisfaction [1][4][6]. Group 1: Service Innovations - The hospital introduced the "One-Window Service" which allows patients to complete payment, invoice printing, and appointment scheduling in just 10 minutes, significantly improving efficiency [1]. - The hospital has seen a rise in robotic-assisted surgeries, which offer smaller incisions and more precise operations, leading to reduced recovery times and lower complication risks [2]. - A new minimally invasive surgical technique for spinal surgery was introduced, showcasing the hospital's commitment to advancing medical technology and improving patient outcomes [2][3]. Group 2: Digital Transformation - The hospital has adopted a digital transformation strategy, including remote monitoring for patients, which allows for real-time blood sugar management and enhances surgical readiness [4]. - The implementation of bedside billing has increased the bedside settlement rate to over 60%, improving the discharge process for hospitalized patients [4]. - The hospital has launched an "All-Time" outpatient service, enabling patients to schedule appointments and consultations online, thus enhancing patient-doctor interactions [4]. Group 3: Patient-Centric Care - The hospital actively addresses patient concerns, such as parking difficulties, by constructing a smart parking facility that will add over 700 parking spaces [6]. - The hospital's staff has demonstrated exceptional commitment to patient care, as seen in the case of a patient with unexplained liver function damage, where coordination ensured timely treatment despite full capacity [5]. - The hospital's initiatives aim to create a comfortable and welcoming environment for patients, enhancing the overall healthcare experience [6].