Core Points - On December 1, the news of "Hangkong Lvyong's widespread erroneous notifications" trended on multiple platforms [1] - Users reported receiving flight cancellation alerts from Hangkong Lvyong on November 29 at around 15:00, but the flights were not actually canceled due to a system malfunction [1][2] - Affected users incurred additional costs for fare differences and cancellation fees after mistakenly rebooking flights [1] - Hangkong Lvyong has acknowledged the issue, stating that they have repaired the system and are collecting information from affected users for compensation [1] - The company emphasized its commitment to user service and experience, continuously optimizing its products and features [1] - Affected users can reach out through official channels for compensation claims [1] Company Response - Hangkong Lvyong confirmed that a system failure occurred on November 29, leading to widespread misinformation [2] - The company clarified that the flight information provided is for reference only, and travelers should verify with airlines directly [2]