经销商向运营商转型

Search documents
刘春雄:经销商已死,时代呼唤运营商
Sou Hu Cai Jing· 2025-06-26 04:19
Core Viewpoint - The traditional role of distributors in China's fast-moving consumer goods (FMCG) industry is undergoing a significant transformation, shifting from mere distributors to comprehensive operators, driven by changes in market dynamics and consumer behavior [2][4][38]. Group 1: Transformation of Distributors - Distributors are evolving from "merchants" to "operators," reflecting a shift in their responsibilities and value in the supply chain [2][4]. - The core competencies of distributors are changing from channel coverage and distribution to operational value, with a focus on empowering terminal businesses [4][38]. - The era of deep distribution, which has dominated for over 20 years, is being challenged as the market moves towards a more integrated and efficient distribution model [10][34]. Group 2: Market Dynamics - The shift in consumer behavior towards more autonomous choices is leading to a migration of traffic from brands to terminals [4][39]. - The rise of digital capabilities is driving a data-driven reconstruction of operations, emphasizing the importance of data in modern distribution [4][39]. - The traditional functions of distributors, such as promotion, order management, and delivery, are being fragmented and reassigned to new types of channel operators [16][29]. Group 3: New Channel Operators - Four new types of channel operators are emerging: B2B platform operators, suppliers, brand operators, and pallet operators, each taking on specific roles previously held by traditional distributors [15][16][20][29]. - B2B platform operators are becoming significant players, focusing on order and delivery services, while suppliers are emerging as direct providers to retailers [16][20]. - Brand operators are tasked with user operation and product promotion, indicating a shift towards a more integrated approach to managing consumer relationships [23][39]. Group 4: Future Outlook - The future of distributors is uncertain, with predictions that many will struggle to adapt to the new operational landscape, potentially leading to a decline in their traditional roles [13][38]. - The transition from distributors to operators is not just a change in name but reflects a fundamental shift in business strategy and market engagement [14][39]. - The industry is at a critical juncture where the ability to operate effectively in the new environment will determine the survival of many traditional distributors [38][40].