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橙色轮毂转动生态飞轮:平安好车主信用卡如何重构车主金融服务
21世纪经济报道· 2025-11-24 02:56
Core Viewpoint - The credit card industry in China is experiencing a decline in issuance and key metrics, prompting a shift towards user value and service integration, exemplified by the recent upgrade of the Ping An Bank "Ping An Good Car Owner Credit Card" [1][4][8] Group 1: Industry Trends - As of Q2 2025, the issuance of credit cards and loan cards has decreased for 11 consecutive quarters, with many banks facing pressure in key metrics like loan balances and transaction volumes [1] - The industry is transitioning from scale competition to ecological value competition, as demonstrated by the new offerings from Ping An Bank [4][8] Group 2: Product Upgrade Details - The upgraded "Ping An Good Car Owner Credit Card" features a new dynamic wheel hub design and enhanced benefits that cover various car-related scenarios, including refueling, vehicle maintenance, and travel protection [1][5] - The card offers a "省钱包" mechanism, providing 1% cashback on online purchases over 88 yuan, with potential annual savings of up to 480 yuan [5] Group 3: Service Integration - The card's benefits are interconnected, creating a "service chain" that reduces user acquisition costs and decision-making burdens, such as offering rental discounts after using a ride-hailing service [6] - The integration of services is supported by Ping An Group's comprehensive financial ecosystem, which enhances resource sharing and cost control [6][7] Group 4: Strategic Framework - The upgrade aligns with Ping An's "Three Savings Project," which aims to enhance user experience and trust through foundational protections and vertical benefits tailored for car owners [7] - The card's development leverages 17 years of data from over 14 million car owners, enabling personalized service offerings based on user behavior and preferences [7][8] Group 5: Future Outlook - The competition in the credit card market is shifting from merely comparing the number of benefits to evaluating the depth of ecological integration and user experience [8] - The focus on creating a seamless part of the user's "car life" indicates a forward-thinking approach that may guide future innovations in retail finance [8]