三省工程
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平安好车主信用卡全新升级,“岳”来越省
中国基金报· 2025-11-24 03:18
11 月 24 日,平安银行信用卡正式宣布, " 平安好车主信用卡 " 全新升级,并邀请中国平安品牌挚友岳云鹏助阵,以 "' 岳 ' 来越省 " 为 主题传递产品焕新理念。此举是继五大基础保障升级后,落实中国平安 " 三省工程 " 的又一重要举措。新卡在视觉形象上实现突破,卡面 设计由传统的方向盘形象焕新为轮毂造型,分为动感黑、平安橙两个版本,视觉风格更为年轻时尚、充满活力。其中平安橙版本率先上 市,限量发行 1 万张。升级后的平安好车主信用卡聚焦车主生态场景,整合 " 用车、养车、出行 " 全周期服务,致力于为车主打造 " 省 心、省时、又省钱 " 的一站式车生活体验,实现从视觉到权益的全面升级。 全新升级,打造 " 三省 " 车生活 依托平安集团 " 综合金融 + 产银联动 " 资源,本次升级围绕车主高频消费场景,构建覆盖加油充电、养车服务与出行保障的多维权益体 系,全面提升客户服务体验。 加油充电,全年至高省 480 元。创新推出 " 省钱包 " 机制,持卡客户网络消费满 88 元可获 1% 返现,存入专属 " 加油充电省钱包 " , 专项用于加油或充电抵扣,全年至高省 480 元。在加油服务方面,携手 ...
橙色轮毂转动生态飞轮:平安好车主信用卡如何重构车主金融服务
2 1 Shi Ji Jing Ji Bao Dao· 2025-11-24 03:16
中国人民银行数据显示,截至2025年二季度,全国信用卡和借贷合一卡发卡量已连续11个季度下滑。不 少银行的信用卡贷款余额、交易额等主要数据也在下降,行业在存量竞争中普遍承压。 当信用卡行业陷入增长焦虑,一场围绕用户价值的破局之战已然打响。平安银行信用卡于11月24日宣 布"平安好车主信用卡"完成全新升级,以卡面与权益的"双重革新",为行业树立了垂直客群深耕的新标 杆。 全新卡面以动感轮毂造型取代传统方向盘,形象更显年轻时尚,有动感黑、平安橙两个版本,其中平安 橙版本率先上市,限量发行1万张;升级权益则整合"用车、养车、出行"全场景,以覆盖加油充电、车 辆养护、出行保障的多维权益体系,打造一站式"省心、省时、又省钱"的车生活。 在车主客群权益趋于同质化的当下,平安好车主信用卡跳出"权益清单"逻辑,转向构建流畅自然的"服 务动线"。其升级围绕三大核心场景展开具体权益设计: 加油充电场景:接入覆盖全国超8万座加油站的"平安加油"平台,实现"一键导航+极速支付",10 秒完成"加油不下车";整合50万根充电桩,覆盖主流充电运营商。创新"省钱包"机制:用户网络 消费满88元可获1%返现,返现金额自动存入加油/充电专属账 ...
橙色轮毂转动生态飞轮:平安好车主信用卡如何重构车主金融服务
21世纪经济报道· 2025-11-24 02:56
中国人民银行数据显示,截至2025年二季度,全国信用卡和借贷合一卡发卡量已连续11个季度下 滑。不少银行的信用卡贷款余额、交易额等主要数据也在下降,行业在存量竞争中普遍承压。 当信用卡行业陷入增长焦虑,一场围绕用户价值的破局之战已然打响。 平安银行信用卡于11 月2 4日宣布"平安好车主信用卡"完成全新升级,以卡面与权益的"双重革新",为行业树立了 垂直客群深耕的新标杆。 全 新 卡 面 以 动 感 轮 毂 造 型 取 代 传 统 方 向 盘 , 形 象 更 显 年 轻 时 尚 , 有 动 感 黑 、 平 安 橙 两 个 版 本 , 其 中 平 安 橙 版 本 率 先 上 市 , 限 量 发 行 1 万 张 ; 升 级 权 益 则 整 合 " 用 车 、 养 车 、 出 行 " 全 场 景,以覆盖加油充电、车辆养护、出行保障的多维权益体系,打造一站式"省心、省时、又省 钱"的车生活。 此 次 升 级 依 托 中 国 平 安 " 三 省 工 程 " 战 略 , 并 邀 请 到 了 中 国 平 安 品 牌 挚 友 岳 云 鹏 助 阵 , 以" '岳'来越省"为主题传递焕新理念,助力"三省"传播更加深入人心。这不仅 ...
平安银行信用卡五大基础保障升级,打造信用卡三省名片
Quan Jing Wang· 2025-11-17 08:34
Core Viewpoint - Ping An Bank has upgraded its credit card services by introducing five major basic protections, focusing on user experience and aiming to enhance its brand reputation as a reliable credit card provider [1][11]. Group 1: Cardholder Protections - The upgraded "72-hour fraud liability waiver" service offers coverage for fraudulent transactions up to 300,000 yuan, making Ping An Bank the only institution in the industry to provide such extensive protection [5]. - Travel protection includes coverage for transportation accidents up to 1 million yuan, covering various modes of transport such as planes, trains, ships, and cars, ensuring comprehensive safety for cardholders [6]. - Health protection features a free AI doctor consultation service, allowing cardholders to access 12 free consultations per year, with rapid response times and personalized medical plans [7]. Group 2: Repayment and Service Enhancements - The repayment service has been upgraded to include multiple options such as automatic repayment, scheduled repayment, installment repayment, and minimum repayment, enhancing convenience for users [8]. - A dedicated customer service system via WeChat provides personalized support, allowing users to receive real-time updates on transactions and manage their accounts efficiently [9]. Group 3: Strategic Alignment - The upgrades align with Ping An Group's "Three Savings Project," emphasizing innovation and service enhancement as key themes for 2025 [10]. - This initiative is part of a broader strategy to differentiate Ping An Bank's credit card offerings and position them as essential tools for accessing comprehensive financial services [11].
以 “享平安”之名,赴健康之约!平安人寿第三十届客户节山东启幕,践行“三省工程”服务承诺
Qi Lu Wan Bao· 2025-07-19 03:08
Core Insights - The "Enjoy Peace" customer rights system launched by Ping An Life Insurance aims to enhance customer experience through various services in sports, education, culture, and health management [3][4][5] - The 30th Customer Festival of Ping An Life Insurance was inaugurated with a large-scale walking event, emphasizing the company's commitment to customer-centric service and innovation [1][3] Group 1: Event Overview - The event took place on July 19 at the Qianfo Mountain Scenic Area, gathering nearly 3,000 Ping An Life Insurance customers [1] - The theme of the event was "Good Life, Enjoy Peace," showcasing the service warmth of the "Enjoy Peace" customer rights system [1][3] Group 2: Customer Rights System - The "Enjoy Peace" system covers nearly 100 services across four major areas: sports, education, culture, and health management [3] - The system aims to provide a rich and high-quality online and offline service experience, addressing core needs of Chinese families [3][4] Group 3: Sports Services - In the sports domain, "Enjoy Peace" connects with quality suppliers to create a multi-scenario sports ecosystem, focusing on outdoor, intellectual, ball games, and skiing [4] - Services include VIP access for skiing, gym memberships, and golf reservations, catering to customers' fitness and leisure needs [4] Group 4: Education Services - The system links resources from prestigious companies and educational institutions to offer services like admission consulting [4] - It features activities such as study camps and overseas study programs, providing comprehensive educational support for children [4] Group 5: Cultural and Entertainment Services - "Enjoy Peace" enhances life services by integrating various rights, including emergency assistance, travel services, and concert tickets [4] - It also offers cultural experiences and community projects aimed at benefiting the elderly population [4] Group 6: Health Management Services - The health management aspect includes free online consultations and various medical services as membership levels increase [5] - Offline activities such as health seminars and wellness salons are also part of the offerings to ensure high-quality health protection for customers [5] Group 7: Future Commitment - The company emphasizes that "Enjoy Peace" is not just a one-time event but a continuous commitment to customer service [7] - Future plans include further integrating the four service areas into daily experiences for customers in Shandong [7]
用心聆听客户声音,平安养老险持续打造“三省”服务
Zheng Quan Shi Bao Wang· 2025-06-13 08:09
(甘为民协助来访客户使用好福利APP在线理赔) 深耕养老金融,打造"三省"服务 作为国内首家专业养老险公司,平安养老险自2004年成立以来,始终以"国内领先的养老金融服务机 构"为目标,积极推动养老金融和健康管理融合发展,成为国家应对老龄化战略的重要实践者,助力金 融强国建设和行业高质量发展。 在客户聆听日,潘女士前来咨询养老金领取问题。平安养老险湖北分公司总经理陈飞热情接待,耐心倾 听她的疑惑,针对养老金政策、领取流程等详细讲解,现场联系相关部门核查数据,为其制定专属领取 方案。他贴心高效的服务成功获得了客户赞赏。 平安养老险深圳分公司负责人谢琨,手把手为客户演示线上年金查询操作流程,并提供从企业年金政策 解读、资料准备指导到个税测算全流程讲解服务,同时通过投资者保护、反洗钱等案例宣导,为客户筑 牢资金安全防线,用专业服务提升体验,用真诚沟通传递温度,持续升级服务品质。 除了为个人事无巨细地办理业务、答疑解惑,平安养老险也积极深入企业客户交流。平安养老险天津分 公司副总经理(主持工作)周晓东接待某企业客户来访,为其详细介绍公司未来发展规划。他表示,公司 将持续秉持创新与责任理念,推动养老金融与企业健康管理协 ...