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网络餐饮食品安全规范提质
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外卖净厨,“浙”里起“杭”
Hang Zhou Ri Bao· 2025-08-22 02:27
Core Viewpoint - Hangzhou is advancing the safety and quality standards of online food delivery services, particularly focusing on the establishment of no-dine-in delivery zones to enhance food safety and consumer trust [8][9][10]. Group 1: Development of No-Dine-In Delivery Zones - The no-dine-in delivery zone in Yuhang District, known as Daogu Meishi City, features 25 stalls and is designed to meet the growing demand for online food delivery among the young population [7]. - Since July 2022, Hangzhou has initiated a comprehensive reform of online food delivery services, resulting in the establishment of 32 standardized no-dine-in delivery zones across the city [8]. - The compliance rate for food service licenses among over 50,000 online food delivery businesses in Hangzhou has reached over 98%, with a seal usage rate of 97% [8]. Group 2: Mechanism Innovation and Management - The Hangzhou Market Supervision Administration has formed a leadership group to address the challenges of small and scattered online food delivery businesses, implementing a "group-style" management model [9]. - New local standards for food safety management in no-dine-in delivery zones have been introduced, including guidelines for entry and exit regulations [9][10]. - The city has seen a significant reduction in complaints related to online food delivery services, indicating improved management and oversight [8]. Group 3: Collaboration with Platforms - Strategic partnerships have been established with major food delivery platforms like Meituan and Ele.me to enhance information sharing and preemptively identify food safety risks [11]. - Incentives such as traffic support and operational guidance are provided to compliant merchants in no-dine-in delivery zones, promoting a positive compliance culture [11]. - A total of 137 food safety risks have been identified and addressed through the "shared government-enterprise communication" mechanism [11]. Group 4: Community Involvement and Self-Regulation - The establishment of the first national "Online Food Delivery Self-Regulation Alliance" in Hangzhou aims to promote self-management and healthy industry development [12]. - Initiatives have been launched to ensure that food quality and safety standards for delivery match those of dine-in services, with participation from well-known brands [12]. - Community supervision efforts have been enhanced, including the formation of "food safety rider" teams and the introduction of food safety responsibility insurance for no-dine-in delivery zones [12]. Group 5: Technological Empowerment - A real-time data exchange mechanism has been implemented to verify the licensing information of food delivery businesses, effectively preventing issues like "ghost kitchens" [13]. - The "Sunshine Kitchen" initiative has been upgraded to improve monitoring and compliance through AI technology, allowing for timely identification of non-compliance [13]. Group 6: Strengthening Offline Supervision - The "Clean Kitchen" initiative has been promoted to address hygiene issues in small restaurants and online food delivery services, with a focus on maintaining cleanliness and safety [14]. - Since 2025, nearly 29,000 inspections of food delivery businesses have been conducted, resulting in numerous corrective actions and legal proceedings [14]. - The city plans to continue enhancing the online food delivery reform and expand the "Clean Kitchen" initiative to ensure high-quality food safety standards [15].