Core Viewpoint - The Guizhou market regulatory authority is intensifying efforts to combat the "ghost takeaway" phenomenon in the online food delivery industry, focusing on ensuring food safety and creating a trustworthy online consumption environment [1][2]. Group 1: Regulatory Measures - The regulatory department is implementing a multi-faceted approach, including stricter entry audits, smart supervision, offline rectification, and social governance to address the issues in the online food delivery sector [1][2]. - Emphasis is placed on the responsibility of food delivery platforms to ensure compliance with regulations, including verifying the authenticity of business licenses and operational addresses of new merchants [2][3]. - A dynamic inspection mechanism has been established, leading to the removal of over 600 non-compliant operators from platforms this year [2]. Group 2: Transparency and Accountability - The initiative to promote "Internet + Bright Kitchen" aims to enhance transparency in food preparation processes by encouraging restaurants to adopt smart supervision systems that allow real-time broadcasting of food handling and cooking [2]. - A total of over 11,500 food delivery units have been inspected, resulting in the identification and rectification of more than 3,000 issues related to hygiene and compliance [2][3]. Group 3: Community Involvement - A collaborative mechanism combining professional regulation and social supervision has been established, involving 113 delivery riders as social supervisors to report violations through various channels [3]. - The regulatory authority has received and processed 30 reports of violations, enhancing accountability and deterring non-compliance through targeted inspections and public exposure of typical cases [3]. Group 4: Future Directions - The market regulatory authority plans to maintain its enforcement efforts, improve ongoing governance mechanisms, and continue to combat illegal activities such as "ghost takeaways" to ensure a fair and orderly market environment [3].

Core Viewpoint - The Shaanxi Provincial Government is implementing the "Iron Fist" action to enhance consumer protection and address issues in the consumption sector by 2025, focusing on strict enforcement against illegal activities that harm consumer rights [3][4]. Group 1: Action Overview - The "Iron Fist" action targets 11 types of illegal activities, including counterfeit products and "ghost kitchens," with 16,945 cases investigated and fines totaling 70.91 million yuan as of November [3]. - The initiative includes inspections of 20,251 online and 16,701 offline businesses, resulting in 2,360 non-compliant merchants being ordered to cease operations and 107 related cases being prosecuted [3]. Group 2: Regulatory Approach - The Shaanxi market regulatory system is adopting a balanced enforcement model that combines strict law enforcement with a service-oriented approach, having handled 5,522 service-oriented cases and waived fines totaling 87.8 million yuan since October 2024 [4]. - The focus on gas appliance safety has led to the rectification of 768 existing hazards and the investigation of 117 illegal cases, with a product defect rate of 2.3% from 797 batches tested [4]. Group 3: Consumer Safety Initiatives - The province has utilized various methods, including public exposure of cases and legal education campaigns, to enhance community involvement in consumer protection, with 68 batches of typical cases exposed and over 100 legal education events held [5]. - Innovations in regulatory practices include the establishment of an "Iron Fist Action Observer" mechanism in Yan'an and the development of a smart regulatory platform for market measurement in Xi'an [5].

Core Viewpoint - The article highlights the importance of food safety in online dining, emphasizing the need for stringent inspections of popular online food vendors to ensure hygiene and quality standards are met [1] Group 1: Inspection Findings - The market supervision authority conducted surprise inspections on 12 popular online food establishments, identifying significant hygiene issues such as accumulated grease, dirty floors, and improper food storage practices [1] - A specific fried chicken restaurant was found to have serious cleanliness problems, leading to an immediate order for rectification [1] Group 2: Regulatory Actions - The authority issued one "Notice of Correction" requiring the identified establishment to rectify issues within a specified timeframe, with plans for follow-up inspections to ensure compliance [1] - Future regulatory efforts will include a combination of online and offline monitoring, increasing the frequency and intensity of inspections on online dining establishments [1] Group 3: Technological Integration - The market supervision bureau plans to leverage an "Internet + AI supervision" platform to enhance transparency in kitchen operations and improve regulatory efficiency, ensuring consumer confidence in online food safety [1]

Core Points - The article discusses the efforts of the Tashkent New City Market Supervision Bureau to regulate online food delivery services and ensure food safety for the community [1][2] Group 1: Source Control - The supervision bureau emphasizes the importance of platform responsibility by conducting regular meetings with regional heads of platforms like Meituan and Ele.me to enforce strict merchant qualification checks [1] - A dual-review mechanism of "platform initial review + regulatory verification" is implemented for new merchants, focusing on the authenticity and validity of business licenses and food operation permits [1] - Over 30 online and 20 offline merchant checks have been conducted to strengthen the entry barriers against unlicensed or fraudulent operations [1] Group 2: Process Management - An innovative "online inspection + offline surprise check" model is adopted for process control, utilizing platform data for real-time monitoring of merchants [1] - More than 80 online targeted inspections and 210 offline inspections have been carried out, focusing on merchants with high order volumes and complaints [1] - Immediate corrective actions were taken for 12 merchants found with operational irregularities and poor hygiene conditions, with follow-up checks to ensure issues are resolved [1] Group 3: Social Co-Governance - The supervision bureau promotes social co-governance by encouraging delivery riders to report hygiene issues during the food pickup process, creating a "pickup as supervision" frontline defense [2] - Activities such as "You Order, I Inspect" and "Random Restaurant Checks" are conducted to combat illegal activities and enhance consumer confidence in food delivery services [2]

Core Viewpoint - The National Market Supervision Administration has drafted regulations to clarify the responsibilities of third-party platforms and online food service providers regarding food safety, aiming to prevent issues like "ghost takeout" [2][5] Group 1: Responsibilities of Platforms and Providers - The regulations emphasize the need for platforms to conduct on-site inspections of new food service providers and maintain records of these inspections [2] - Platforms must ensure that food service providers implement "Internet + Bright Kitchen" standards before they can engage in online transactions [2] - The regulations also address the issue of false advertising by requiring platforms to label providers that do not offer dine-in services with a "no dine-in" mark [3][5] Group 2: Consumer Behavior and Market Impact - Consumers often rely on the presence of dine-in services to gauge the quality of food providers, as a busy restaurant typically indicates good reputation [4] - The prevalence of false advertising, where providers misrepresent their dine-in status, can mislead consumers and affect their purchasing decisions [4][5] - The new regulations aim to rectify these misleading practices and promote responsible advertising among food service providers [5]

Core Viewpoint - The National Market Supervision Administration has released a draft regulation aimed at enhancing food safety responsibilities for third-party online food delivery platforms and their partnered restaurants, focusing on clearer labeling and stricter oversight measures. Group 1: Key Highlights of the Draft Regulation - The draft requires platforms to label restaurants that do not offer dine-in services with a "no dine-in" sign, which is expected to improve consumer confidence regarding food safety [1][2] - The regulation emphasizes the implementation of "Internet + Bright Kitchen" video monitoring, allowing consumers to view the cooking process in real-time, thereby increasing transparency and trust [2][3] - A "one certificate, one store" model is proposed to prevent the use of the same business license for multiple online stores, addressing the issue of "ghost restaurants" that lack physical locations [3][5] Group 2: Industry Reactions and Implications - Restaurant operators express that the new regulations will help eliminate unfair competition from non-compliant businesses, allowing compliant operators to compete based on quality and service [3][4] - Experts highlight that the draft addresses critical issues in food safety regulation, such as the need for better scrutiny of online food service providers and the challenges of cross-regional operations [4][5] - The draft is seen as a step towards more refined, standardized, and regulated food safety oversight in the online food delivery sector, with a focus on consumer rights and safety [4][5]

Core Viewpoint - The article discusses the draft regulations aimed at enhancing food safety supervision in online catering services, focusing on clarifying responsibilities among platforms, service providers, and delivery units [1] Group 1: Regulatory Focus - The regulations address key issues in online food safety, including unclear platform responsibilities, lax management of service providers, and lack of transparency in food safety information [1] - The draft aims to establish systematic rules to prevent issues such as "ghost deliveries" by defining the responsibilities and authority boundaries among platforms, third-party institutions, and service providers [1] Group 2: Implementation Requirements - The regulations propose detailed requirements for platforms regarding the verification of service providers' operational qualifications, routine monitoring, and information disclosure [1]

Core Viewpoint - The article discusses the draft regulations aimed at enhancing food safety supervision in online food delivery services, focusing on clarifying responsibilities among platforms, food service providers, and delivery units [1] Group 1: Regulatory Focus - The regulations address key issues in online food service safety, including unclear platform responsibilities, lax management of food service providers, and lack of transparency in food safety information [1] - The draft aims to establish systematic regulations to prevent issues such as "ghost deliveries" by defining the responsibilities and authority boundaries among platforms, third-party institutions, and food service providers [1] Group 2: Implementation Requirements - The proposed regulations detail requirements for platforms regarding the verification of food service providers' operating qualifications, routine monitoring and inspections, and information disclosure [1]

Core Viewpoint - The National Market Supervision Administration has drafted regulations to clarify the responsibilities and boundaries of third-party platforms and food service providers in ensuring food safety, aiming to prevent issues like "ghost takeout" [1] Group 1: Regulatory Changes - The proposed regulations require platforms to label food service providers that do not offer dine-in services with a "no dine-in" mark on their main page, addressing the issue of misleading promotions [1] - The regulations emphasize the need for platforms to conduct qualification reviews, regular monitoring, and information disclosure regarding food service providers [1] Group 2: Consumer Behavior and Misleading Promotions - Many consumers rely on the presence of dine-in services as an indicator of a restaurant's quality, leading to potential deception when restaurants falsely advertise their popularity [2] - The practice of using misleading images or AI-generated content to create a false impression of dine-in traffic manipulates consumer psychology and can lead to dissatisfaction when the actual service does not meet expectations [2] Group 3: Industry Implications - The increase in restaurants that only offer takeout highlights the need for clear advertising practices to avoid false claims, indicating a shift in the industry towards more stringent regulations [3] - The regulations serve as a reminder to platforms and businesses that they must uphold their responsibilities even without direct consumer interaction [3]

Core Viewpoint - The new draft regulation aims to enhance food safety supervision for online catering services by clarifying the responsibilities of platform providers and food service providers, ensuring compliance with food safety standards and improving consumer protection [1][5]. Group 1: Responsibilities and Monitoring - The draft regulation specifies that platform providers are responsible for monitoring the qualifications, processing, and hygiene of online food service providers, with a minimum of 5% of providers being inspected monthly, aiming for full coverage within two years [1]. - Monitoring and inspection results must be retained for at least two years, and platform providers must verify the qualifications of food service providers against provincial market supervision department records [1]. Group 2: Operational Standards - Online food service providers are required to implement "Internet + Bright Kitchen" practices, ensuring that monitoring covers critical food processing stages and that food packaging is tamper-proof and easily identifiable by consumers [3]. - The regulation prohibits food service providers from outsourcing order preparation to other providers, ensuring accountability and safety in food handling [3]. Group 3: Compliance and Penalties - The draft outlines penalties for non-compliance, with fines ranging from 50,000 to 200,000 yuan for platforms that fail to act on reported violations or do not verify provider qualifications [10]. - Specific fines of 5,000 to 30,000 yuan are set for providers that do not align their food ingredients with those offered at physical locations or fail to implement required monitoring practices [12]. Group 4: Regulatory Clarity - The regulation introduces a "one certificate, one store" model, preventing providers from using the same operating license for multiple online stores on the same platform [9]. - It addresses regulatory blind spots related to "ghost kitchens" and mandates clear public disclosure of provider qualifications on their main pages [5]. Group 5: Jurisdiction and Enforcement - The draft clarifies jurisdictional responsibilities, allowing provincial market supervision departments to penalize platforms for food safety violations occurring within their jurisdiction [14]. - This approach aims to enhance local regulatory engagement and distribute enforcement responsibilities effectively [14].