Core Viewpoint - The document outlines the release of the "Opinions on Deepening and Enhancing the 'Access to Electricity' Service Level" by the National Development and Reform Commission and the National Energy Administration, aiming to create a modernized business environment for electricity use, which is essential for supporting high-quality economic and social development in China [3][11]. Group 1: Objectives and Goals - The overall goal is to establish a modernized business environment for electricity that is convenient for obtaining electricity, high-quality in supply, green in usage, inclusive in service, and collaborative in regulation [3]. - The release of the Opinions marks a shift from merely ensuring quality in electricity supply to optimizing the quality of services provided [3]. Group 2: Enhancements in Power Supply Services - The document emphasizes the importance of building a strong, reliable, and orderly power grid to enhance user experience and satisfaction, particularly in bridging the urban-rural electricity demand gap [4]. - It highlights the need for scientific planning and upgrading of distribution networks to improve user electricity experience, especially in under-served areas [5]. Group 3: Quality Improvement Measures - The Opinions call for effective measures to enhance power supply quality, including improving the analysis and management of power quality issues and reducing disparities in supply between urban and rural areas [6]. - It encourages the establishment of a reliability management system based on real-time data to enhance the quality of power supply reliability [6]. Group 4: Technological Innovations - The document stresses the role of technological advancements in improving power supply services, including the use of internet platforms and IoT devices to enhance service efficiency [7][8]. - It proposes the adoption of proactive maintenance strategies for distribution networks, utilizing advanced technologies for monitoring and fault detection [8]. Group 5: Addressing Frequent Power Outages - The Opinions outline a framework for addressing frequent power outages, setting specific standards for outage frequency and establishing a mechanism for monitoring and evaluating the effectiveness of these measures [9][10]. - The document encourages collaboration with local governments and communities to resolve issues related to power supply quality and infrastructure development [10]. Group 6: Future Directions - The document emphasizes the need for continuous improvement and innovation in power supply services to meet the growing demand for high-quality electricity from the public [11]. - It envisions a future where power supply services evolve from mere physical connections to a vital link between public welfare and economic activity, reinforcing the value of "Electricity for the People" [11].

Core Viewpoint - The article discusses the implementation of measures to enhance the "Electricity Access" service level and optimize the business environment for electricity usage in China, aiming for a modernized and competitive electricity service landscape by 2029 [3][4]. Summary by Sections Background - The document outlines the implementation of the "Opinions on Fully Enhancing the 'Electricity Access' Service Level" issued by the National Development and Reform Commission and the National Energy Administration [1]. Service Improvement Goals - The initiative aims to achieve a fundamentally improved electricity business environment, enhancing the public's sense of electricity access [3]. - By 2029, the goal is to create a competitive electricity business environment with international advantages, leading to a significant improvement in service levels across urban and rural areas [4]. Work Requirements - National Level: Emphasis on top-level design and coordination to establish a robust mechanism for promoting the enhancement of electricity access services [7]. - Provincial Level: Coordination among relevant departments to ensure task implementation and policy support [8]. - Supply Units: Responsibility for creating a modernized electricity business environment should be integrated into the leadership's agenda [9]. Specific Measures - The document outlines 14 tasks and 38 specific measures aimed at continuous reform and innovation to facilitate electricity access [10]. - Expansion of "zero investment" services to include various private economic organizations with capacities up to 160 kW [10]. - Improvement of service efficiency, including reducing the time for electricity connection processes to a maximum of 5 days for no external power line projects and 15 days for those requiring external lines [10]. Service Model Innovations - Promotion of proactive electricity service, including early engagement with users and providing policy consultations [11]. - Implementation of expedited electricity service processes for major projects, streamlining application materials and service workflows [12]. - Introduction of precise electricity service measures, ensuring capacity standards are clear and aligned with actual user needs [14]. Digital and Integrated Services - Development of integrated services for water, electricity, and gas, allowing for joint applications and submissions [16]. - Promotion of digital services to enhance convenience, including online completion of electricity connection applications and data sharing [18]. Infrastructure Development - Focus on scientific planning of distribution networks to enhance flexibility and self-healing capabilities [18]. - Investment management optimization for distribution networks, particularly in underdeveloped areas, to improve overall power supply quality [18].