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告别物业服务“固定套餐” 南京溧水一小区业主自己“点菜”
Xin Lang Cai Jing· 2025-12-30 15:03
Core Viewpoint - The introduction of a "flexible pricing" service model by Vanke Property in the Tianxi Mingting community in Nanjing allows residents to choose from a menu of services, enhancing their autonomy in property management [1][3]. Group 1: Service Model - Vanke Property's new model transforms traditional bundled property services into a menu-based selection, enabling homeowners to have more control over the services they receive [1][3]. - The service list includes 350 optional services and 158 mandatory packages, totaling 508 clearly defined services [1][3]. Group 2: Customization and Community Engagement - Homeowners in Tianxi Mingting can negotiate and select specific services based on their community's needs and preferences, establishing a personalized service standard [3]. - After multiple discussions with the property company, residents selected 336 services for their community, comprising 132 mandatory and 204 optional services [3]. Group 3: Industry Standards and Pricing - The residential property service standards in Nanjing are categorized into five levels, covering seven aspects including basic services and environmental maintenance, with specific quantitative standards [4]. - The official pricing guidelines range from 0.5 to 1.7 yuan per square meter per month for low-rise buildings and 0.9 to 2.6 yuan for high-rise buildings, with a maximum allowable increase of 20% [4]. - The menu-based service model not only clarifies property expenses but also aligns more closely with residents' needs, offering a new approach to enhance service transparency and improve relationships between homeowners and property management [4].