Core Viewpoint - The incident involving the late singer CoCo Lee's account being accessed by a new user highlights significant issues regarding account security and digital legacy management in the digital age [6][8]. Group 1: Incident Details - On October 11, a user reported that after registering a new phone number with NetEase Cloud Music, they were automatically logged into CoCo Lee's account [2]. - The account had 261,000 followers and numerous unread private messages from fans expressing their condolences [6]. - NetEase Cloud Music confirmed that the issue arose because the phone number linked to the artist's account was reissued by the telecom operator [6]. Group 2: Implications and Analysis - Analysts suggest that while this incident is an isolated case, it reflects broader concerns about account security and the management of digital legacies [6]. - There is a call for platforms to enhance security mechanisms and for users to improve their awareness of account safety [6]. Group 3: Background on CoCo Lee - CoCo Lee, born on January 17, 1975, was a renowned Chinese pop singer and actress who passed away on July 5, 2023, at the age of 48 due to depression [6]. - She was known for popular songs such as "365 Days of Missing You" and "Just No Other Way," and had a successful career in both music and film [6][7].

Group 1 - The incident involving the late singer Coco Lee's NetEase Cloud Music account being accessed by a new user has raised significant public attention [1][4] - The account had 261,000 followers and contained numerous unread messages from fans expressing their condolences, with messages dated from September to October 2025 [4] - NetEase Cloud Music's customer service explained that the phone number associated with Lee's account had been inactive for a long time and was recycled by the telecom operator, allowing a new user to register it [5][6] Group 2 - The platform acknowledged the need for improved account security measures and stated that they would enhance their protective mechanisms for accounts of deceased individuals [6] - The phenomenon of "second-hand number allocation" is common, where inactive numbers are reassigned to new users, leading to potential access to previous accounts [6] - Analysts suggest that this incident highlights broader issues regarding digital account security and the management of digital legacies, emphasizing the need for platforms to strengthen their security protocols [6]