Core Viewpoint - The company, Chow Sang Sang, has addressed consumer concerns regarding the purity of a gold product, confirming that it meets national standards for "pure gold" as per GB11887 [1][5]. Group 1: Consumer Concerns and Company Response - Chow Sang Sang received inquiries from consumers about the material of a gold product, which prompted immediate communication and cooperation with local market regulatory authorities for testing [1][5]. - The testing results confirmed that the product is indeed pure gold, with a gold content that meets the national standard requirements [1][5]. - The company explained that white marks on the gold jewelry are not due to insufficient purity or adulteration, but rather a result of contact with cosmetics, sweat, or detergents during daily wear [6][1]. Group 2: Testing and Results - The company clarified that the gold product was made using an electroforming process, which does not include metals like iron, silver, or palladium, and that the purity can reach or exceed the standard for pure gold [6][1]. - The company addressed discrepancies in consumer-conducted tests, stating that the detection results were affected by the use of non-professional equipment and improper testing methods [9][4]. - Chow Sang Sang emphasized that all its gold products are 100% compliant with national legal standards and can withstand any authoritative inspection [5][9].