Core Viewpoint - The article highlights the rise of illegal "agent refund" activities in the insurance sector, where fraudsters exploit consumers by promising full refunds on insurance policies, leading to significant financial losses for both consumers and insurance companies [1][19]. Group 1: Illegal Activities and Cases - The first batch of typical cases of illegal activities in the financial sector was released by the National Financial Regulatory Administration and the Ministry of Public Security, including two cases of extortion under the guise of "agent refund" [1]. - The main perpetrators, Lin and Ma, were sentenced to 11 and 10 years in prison respectively for extortion, with fines of 100,000 and 60,000 yuan [1][16]. - From December 2020 to April 2023, Lin and Ma induced 115 policyholders to maliciously process refunds, causing insurance companies a loss of 2.1762 million yuan and illegally profiting 489,600 yuan [16]. Group 2: Methods of Operation - Illegal intermediaries present themselves as professionals on social media platforms, claiming they can facilitate high refunds, charging substantial fees, and guiding consumers to fabricate evidence for complaints [3][19]. - Despite warnings from platforms like Xiaohongshu, many posts still promote "refund strategies" that lead consumers to private channels for illegal activities [6][9]. - A black market tutorial outlines strategies for attracting users through detailed personal stories and high refund claims, emphasizing the manipulation of consumer perceptions [15]. Group 3: Regulatory Response and Industry Impact - The National Internet Information Office has taken action against Xiaohongshu for failing to manage content responsibly, indicating ongoing regulatory challenges in the financial sector [7][9]. - Regulatory bodies have repeatedly stressed the need for stricter oversight of financial content, particularly in high-risk areas like insurance [10][18]. - The "agent refund" black market not only harms consumers but also leads to increased costs for insurance companies, as they must raise premiums to cover losses incurred from these fraudulent activities [20].

Core Points - The article highlights the emergence of illegal "agent refund" activities in the financial sector, particularly through social media platforms, where individuals pose as professionals to exploit consumers [1][2][13] - Regulatory bodies have intensified efforts to combat these illegal practices, leading to significant legal actions against offenders [1][12][14] Group 1: Illegal Activities - "Agent refund" schemes are typically operated by illegal intermediaries who charge high fees and encourage consumers to fabricate evidence to file complaints against insurance companies [2][4] - The illegal activities have resulted in substantial financial losses for insurance companies, with offenders inducing consumers to demand refunds that exceed the actual cash value of their policies [12][17] Group 2: Regulatory Response - The National Financial Regulatory Administration and the Ministry of Public Security have issued warnings and taken legal actions against individuals involved in these schemes, with notable cases resulting in lengthy prison sentences [1][12] - Regulatory bodies have emphasized the need for stricter content management on social media platforms to prevent the spread of misleading information related to insurance refunds [5][6] Group 3: Impact on Consumers - Consumers who engage with illegal intermediaries face multiple risks, including loss of insurance coverage and potential financial exploitation [16][17] - The presence of "agent refund" schemes disrupts the normal complaint and redress mechanisms available to consumers, leading to broader market distortions [14][15]

近日，公安部经济犯罪侦查局与国家金融监督管理总局稽查局联合召开会议，部署开展为期6个月的金 融领域黑灰产违法犯罪集群打击工作，保险领域非法代理退保理赔成为打击对象之一。同时，双方联合 制定的《关于加强 银行 业保险业涉嫌犯罪案件移送工作的规定》正式出台，为打击"退保黑产"等违法 犯罪行为提供了有力支撑，平安保险借此政策东风，积极强化平安保险退保费审核，全力筑牢风险防 线。 退保黑产潜藏危机，代理退保风险重重 平安保险坚守正道，正规退保维护权益 在退保黑产肆虐的背景下，平安保险提醒消费者，平安保险退保费务必选择正规渠道。对于恶意投诉行 为，平安保险在审核自身无任何违规销售等行为、投保人退保理由不成立的情况下，会及时向监管部门 反映情况，坚决不向恶意投诉妥协。同时，主动向投保人释明各类争议解决方法，引导其通过民事诉讼 途径合理追回保费，这一举措增加了恶意退保的成本，一定程度上降低了恶意退保的发生率。 针对在职业务员自买单、挂新人单的情况，平安保险依据相关法律法规，如业务员多次被投诉存在销售 误导，致使公司面临全额退保的损失，属于劳动者重大过失或者故意造成用人单位经济损失，需承担赔 偿责任。对于离职业务员入职其他公 ...