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单日GMV破千万,酒店集体涌入直播间
3 6 Ke· 2025-10-28 12:27
Core Insights - The annual Double Eleven shopping festival has seen a significant influx of hotels into live streaming, as they compete for user attention amidst increased supply and changing consumer demands [1][2] - Hotels are shifting from traditional business and tourism accommodations to becoming destinations for emotional experiences, catering to younger consumers seeking local getaways and unique experiences [1][6] Industry Trends - In 2024, major hotel chains such as Huazhu Group, Jinjiang Hotels, Shoulv Hotels, and Atour Group opened a total of 5,782 new hotels, indicating a substantial increase in supply [1] - The rise of live streaming and short videos has amplified the emotional value associated with hotels, with platforms showcasing scenic views and unique experiences to attract customers [1][6] Consumer Behavior - There is a notable shift in consumer behavior from "on-demand booking" to "pre-purchasing" hotel stays, with 71.99% of pre-sale orders during the recent holiday season being high-value products [6][10] - The trend of "first stock, then book" has emerged, allowing hotels to secure potential customers in advance [10] Marketing Strategies - Hotels are leveraging live streaming to showcase their unique offerings, with examples like Club Med's successful live stream generating a GMV of 13 million in a single day [3] - The use of "staff accounts" for live streaming has gained popularity among chain hotels, enhancing trust and reducing costs by providing detailed information directly from hotel staff [4][8] Internet Platforms' Role - Major internet companies are increasingly entering the hotel market, with platforms like Douyin (TikTok) and JD.com optimizing hotel operations and enhancing visibility [7][9] - Douyin's "Heartbeat List" quantifies emotional experiences, helping hotels understand consumer preferences and improve their offerings [9][13] Market Dynamics - The hotel industry is undergoing a transformation, with a focus on unique content and experiences to avoid price wars and enhance customer engagement [6][11] - High-end hotels are increasingly integrating diverse offerings such as dining, entertainment, and family-friendly activities to create comprehensive vacation experiences [11][12]