Core Viewpoint - Agricultural Bank of China (ABC) is actively engaging in community service by providing on-site assistance to elderly clients, demonstrating a commitment to "zero-distance financial services" and enhancing customer satisfaction among rural populations [1] Group 1: Community Engagement - ABC's Jinan Pujie Branch has conducted over 30 home visits this year, assisting more than 50 elderly individuals in nearby villages [1] - The bank's staff, exemplified by a customer manager named Xiao Pang, personally addresses clients' issues, such as resetting locked social security card passwords [1] Group 2: Customer Service Approach - The bank's approach includes not only resolving immediate financial issues but also educating clients on how to manage their accounts, such as setting up SMS notifications for balance inquiries [1] - Staff members ensure that clients have direct contact information for future assistance, reinforcing a supportive relationship with the elderly community [1]