办法明确，金融机构消费者权益保护监管评价对象为"在中华人民共和国境内依法设立、由金融监 管总局及其派出机构依法监管的向消费者提供金融产品和服务的金融机构"，将金融租赁公司、养老保 险公司等纳入评价范围。 新华社北京9月12日电（记者李延霞、张千千）记者12日获悉，国家金融监督管理总局近日修订印 发《金融机构消费者权益保护监管评价办法》，调整评价范围，优化评价要素，完善评价程序，督促金 融机构依法合规经营，切实维护金融消费者合法权益。 评价程序方面，办法将评价实施环节进一步细分为信息收集、初评、复评、审核等，并明确各环节 工作要求，强调复评、审核工作应当通过集体研究形式开展，体现评价工作的严谨性和严肃性。 办法加大对基层金融机构消保工作质效的考察，提高一级分支机构评价得分权重。办法明确，金融 监管总局及其派出机构应当根据消保监管评价结果，依法实施差异化监管措施，对于评价结果较好的金 融机构增加正向激励，对于评价结果较差的金融机构依法采取相应监管措施。 办法将评价要素调整为"体制机制""适当性管理""营销行为管理""纠纷化解""金融教育""消费者服 务""个人信息保护"7项要素，引导金融机构加强消保重点领域治理。 ...

Core Points - The Financial Regulatory Bureau has revised and released the "Regulatory Evaluation Measures for Consumer Rights Protection of Financial Institutions," expanding the evaluation scope to include financial leasing companies and pension insurance companies [1][2] - The evaluation criteria have been adjusted from six to seven key elements, including "system mechanism," "suitability management," "marketing behavior management," "dispute resolution," "financial education," "consumer services," and "personal information protection" [1][2] - The evaluation process has been refined into distinct stages: information collection, initial evaluation, re-evaluation, and review, with an emphasis on collective research for the re-evaluation and review stages [1][2] Evaluation Weighting and Implementation - The evaluation score weight for primary branch institutions has increased from 40% to 50%, highlighting the importance of grassroots financial institutions in consumer protection work [2] - The Financial Regulatory Bureau's local agencies can adjust evaluation indicators based on the type, business model, scale, and customer demographics of financial institutions in their jurisdiction [2] - The evaluation results will lead to differentiated regulatory measures, providing positive incentives for institutions with good evaluation results and corresponding regulatory actions for those with poor results [2]