铁路行李搬运服务
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坐高铁不用自己扛行李了!多地火车站开通新服务
Jing Ji Guan Cha Wang· 2026-01-16 10:19
Core Viewpoint - The introduction of the "Light Travel" service by China Railway Express aims to enhance the convenience of train travel by providing door-to-door luggage handling services, effective from January 15, 2026, covering major cities across the country [1]. Service Overview - "Light Travel" service offers "door-to-station" and "station-to-door" luggage transportation, allowing travelers to send their luggage to the train station or have it delivered to their home after arrival [1]. - The service is available for travelers who have purchased tickets and are within 35 kilometers of the train station [1]. Booking Process - Travelers can book the "Light Travel" service through the railway 12306 App or WeChat mini-program by navigating to the "Light Travel" module, selecting their ticket, and providing necessary details such as sender information and luggage specifics [2]. Luggage Handling - For "door-to-station" service, staff will collect luggage from the specified location and transport it to the train station, ensuring it passes security checks before delivering it to the platform or designated service counter [3]. - For "station-to-door" service, staff will collect luggage from the platform or service counter and deliver it to the specified address within 5 hours, with recipients using a pickup code for collection [3]. Pricing Structure - Initial pricing for the "Light Travel" service is set at 68 yuan per item for "door-to-station" and "station-to-door" services, and 98 yuan per item for "door-to-platform" and "platform-to-door" services, with future adjustments based on market demand and operational costs [4]. Luggage Requirements - Luggage must comply with the regulations set forth by the National Railway Group and adhere to the list of prohibited and restricted items published by the National Railway Administration and the Ministry of Public Security [5]. Customer Support - Travelers can find information on currently available stations for the "Light Travel" service and can contact customer service through the railway 12306 hotline or China Railway Express hotline for further inquiries [6].