Core Viewpoint - The annual "Double Eleven" shopping festival serves as a significant platform for financial institutions to promote consumer spending, with banks leveraging credit and savings cards alongside personal consumption loans to enhance marketing efforts and stimulate consumption [1][2]. Group 1: Payment Promotions - Multiple financial institutions have launched a series of promotional activities during "Double Eleven," including cashback offers and interest-free installment plans for credit card users [4]. - For instance, China Merchants Bank's "11·11 Add Chicken Leg" campaign allows cardholders to receive up to 1111 yuan in cashback for qualifying purchases, while Industrial and Commercial Bank of China offers various discounts for credit card users on major e-commerce platforms [4]. - Alipay has partnered with numerous banks to introduce the "Bank Card Daily Discount" initiative, providing daily discounts for consumers using linked bank cards [4]. Group 2: Consumption Loan Policies - The implementation of the personal consumption loan fiscal subsidy policy on September 1 has prompted banks to actively market consumption loan products during the "Double Eleven" peak [7]. - For example, Huaxia Bank offers interest subsidies on its consumption loan products, allowing for significant reductions in actual loan costs for consumers [7]. - The "National Subsidy" product section on Taobao and Tmall enables consumers to enjoy interest-free installment payments on qualifying purchases, with the number of eligible products reaching millions [8]. Group 3: Customer Retention Strategies - Banks are focusing on converting short-term promotional users into long-term customers by enhancing service models and user experiences [10]. - Analysts suggest that banks should utilize behavioral data collected during promotional periods to create user profiles and tailor financial products to meet lifecycle needs [10]. - To improve customer retention, banks are encouraged to deepen collaborations with e-commerce and local services, enhancing account stickiness through loyalty programs and exclusive services [10]. Group 4: Market Trends and Challenges - The credit card market is entering a phase of stock competition, with slower growth in issuance and rising customer acquisition costs [11]. - Financial institutions are advised to focus on niche customer needs and develop vertical value propositions, while also enhancing comprehensive service capabilities to create competitive barriers [11]. - The ongoing consumer stimulus policies are driving a transformation in credit card business strategies, emphasizing product innovation and integrated retail development to improve service quality for high-end customers [11].