Core Viewpoint - Agricultural Bank of China Jinan Free Trade Zone Branch demonstrates commitment to serving special groups by providing efficient door-to-door service for an elderly customer in need of a social security card [1] Group 1: Service Efficiency - The bank's staff promptly initiated a special service process after understanding the elderly customer's urgent need for a social security card due to the loss of the card by his hospitalized spouse [1] - Two staff members accompanied the elderly customer to his home to verify the situation and assist in signing the authorization letter, showcasing the bank's responsiveness to customer needs [1] Group 2: Future Commitment - The Agricultural Bank of China Jinan Free Trade Zone Branch plans to continue optimizing service processes for special groups, aiming to provide professional and high-quality services to more customers in need [1]