Core Points - A restaurant in Ma'anshan, Anhui Province, suddenly closed in March, affecting nearly 800 consumers with unspent prepaid cards, leading to a refund amount of approximately 700,000 yuan [2][6] - The local market supervision bureau is investigating the situation and working with relevant departments to resolve the consumer disputes [2][7] Group 1: Consumer Impact - Consumer Zhang reported having over 11,000 yuan remaining on her card when the restaurant closed, having participated in a promotional offer that doubled her prepaid amount [3][5] - Many consumers have formed two advocacy groups on social media, totaling nearly 800 members, to address their grievances [5][6] Group 2: Regulatory Response - The market supervision bureau confirmed that the restaurant closed on March 10, 2025, citing renovations, and has been in discussions with the restaurant's management and consumer representatives [6][7] - As of May 16, 395 consumers have accepted a proposal to use their prepaid cards at a different restaurant, but some consumers are still demanding full refunds or alternative compensation [7][8] Group 3: Legal Considerations - Legal experts suggest that if the restaurant is confirmed to have closed for an extended period, it may constitute a breach of contract or even fraud under relevant laws [8][9] - Consumers are advised to verify the credentials of businesses, avoid large prepaid amounts, and retain proof of transactions to protect their rights [9]