预付款+二次消费模式

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铂爵旅拍爆雷,李佳琦卷入「烂尾」风波
36氪· 2025-07-25 12:46
Core Viewpoint - The wedding photography industry is facing a crisis, exemplified by the recent collapse of the well-known brand PluJue Travel Photography, leading to widespread consumer dissatisfaction and loss of trust in the industry [3][5][12]. Group 1: Incident Overview - PluJue Travel Photography experienced a significant operational failure, resulting in numerous customers, like Lin Jie, facing unfulfilled services and lost deposits after paying over 7,000 yuan for packages [3][7]. - Customers reported difficulties in contacting customer service, with many unable to retrieve their deposits or receive their promised products, leading to a surge in complaints on social media [8][10]. - The company acknowledged its operational challenges, citing high costs and ongoing losses, and attempted to reassure customers by promising to fulfill existing orders [12][15]. Group 2: Industry Practices - The prevalent business model in the wedding photography sector involves "prepayment + secondary consumption," which places financial strain on consumers and can lead to significant risks if companies mismanage their cash flow [4][14]. - The lengthy process from payment to product delivery, often taking several months, increases the likelihood of companies facing financial difficulties and potentially going bankrupt [15][19]. Group 3: Market Trends - The wedding market is experiencing a downturn, with a reported 23% decrease in marriage registrations in Wenzhou from 2021 to 2024, reflecting a broader national trend [15][16]. - Changing consumer preferences, such as a shift towards more personalized and budget-friendly photography options, are challenging traditional photography businesses [18][19]. - The rise of "life force" photography, which emphasizes candid and unique styles, is gaining popularity among younger consumers, further complicating the landscape for established photography firms [18][20]. Group 4: Competitive Landscape - Increased competition and price undercutting in the market have made it difficult for traditional photography businesses to maintain profitability, with some services being offered at prices as low as 199 yuan [19][20]. - The emergence of independent photographers and the accessibility of photography technology have contributed to a shrinking market for established firms, leading to a potential transformation in the industry [20].