Core Viewpoint - Xibei has issued an apology and announced adjustments to its operations by October 1, 2025, in response to customer concerns regarding food safety and quality [1][3]. Group 1: Company Response - Xibei acknowledges a significant gap between its production processes and customer expectations, leading to widespread discussion and concern [3]. - The company expresses sincere gratitude to customers who provided feedback and emphasizes its commitment to food safety and compliance with national regulations [3][5]. - Xibei has initiated a series of improvements to enhance customer experience, including transitioning food preparation from central kitchens to in-store cooking [3][5]. Group 2: Planned Adjustments - By October 1, 2025, Xibei will implement the following changes: 1. All dishes cooked with soybean oil will switch to non-GMO soybean oil [7]. 2. Children's beef rice dish will be prepared fresh in-store instead of using pre-made sauces [7]. 3. Children's beef patties will be made fresh on-site [7]. 4. Children's fish sticks will be replaced with freshly cut and cooked fish [7]. 5. Lamb skewers will be freshly cut, skewered, and grilled in-store [7]. 6. Pork chop dishes will use fresh pork instead of semi-finished products [4][7]. 7. Meat for the meat sandwich will be cooked fresh in-store [4][7]. 8. Chicken dishes will be prepared fresh on-site [4][7]. 9. Oatmeal will be freshly cooked with added pumpkin slices [4][7]. Group 3: Commitment to Transparency - Xibei is committed to improving transparency and welcomes ongoing customer supervision of its improvement measures [5][8]. - The company aims to shorten product shelf life while ensuring food safety and inventory turnover through active communication with suppliers [5][7]. Group 4: Industry Commentary - Yu Donglai, founder of Pang Donglai, expressed hope that the situation would not lead to the downfall of Xibei, emphasizing the challenges of running a business and the importance of constructive feedback [10][11]. - Luo Yonghao responded to Yu Donglai, urging him to understand the situation fully before making comments, highlighting the need for consumer awareness regarding pre-prepared food [13][14].