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让医疗服务更高效更暖心
Xin Lang Cai Jing· 2025-12-22 23:27
Core Viewpoint - The article emphasizes the ongoing pursuit of health by the public and the continuous improvement of the medical experience, highlighting the need for reforms in the healthcare system to address disparities in service quality across regions and demographics [1][2]. Group 1: Technological Advancements - The healthcare sector should focus on making technology accessible to the public by overcoming critical technological barriers, allowing high-quality medical services, drugs, and equipment to be available at more affordable prices [1]. - Emerging tools such as "AI + healthcare" and "5G + remote services" are expected to help expand and distribute quality medical resources, enabling the public to access advanced medical services closer to home [1]. - The use of big data and internet technology should be enhanced to streamline processes, making healthcare services as convenient as online shopping for patients [1]. Group 2: Patient-Centric Service Optimization - There is a need to continuously optimize medical services by embedding a "patient-centered" philosophy throughout all healthcare service stages [2]. - Hospital management should enhance the patient experience by establishing specialized centers and multi-disease outpatient services, moving away from a fragmented treatment approach [2]. - Improving the humanistic aspect of healthcare is crucial, with initiatives like building elderly-friendly and child-friendly hospitals to create a warm and comfortable environment for various patient demographics [2].