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eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience Automation
Globenewswire· 2026-01-22 11:01
Core Insights - eGain Corporation is hosting Solve 26 London, a conference focused on leveraging AI-powered knowledge for business outcomes, scheduled for May 6-7, 2026 [1][2] Group 1: Conference Overview - Solve 26 London aims to address the AI productivity paradox by emphasizing the importance of trusted, AI-powered knowledge management [2] - The event will feature customer success stories from leading enterprises demonstrating how AI-powered knowledge automation can reduce service costs by up to 75% while enhancing customer and agent experiences [3] Group 2: Key Highlights - The conference will include a keynote address from eGain CEO Ashu Roy, customer showcases, product overviews, and interactive demonstrations on the first day [4] - Day 2 will offer hands-on workshops focusing on eGain's AI-powered knowledge management tools and methods [5] Group 3: Company Background - eGain has over 25 years of experience in AI-powered knowledge management and customer experience automation, helping enterprises integrate siloed content and achieve measurable AI ROI [6] - Global 2000 companies utilize eGain's solutions to transform customer service and reduce costs [6]