ING Groep (NYSE:ING) Q4 2025 Earnings call January 29, 2026 09:00 AM ET Speaker2Good afternoon. This is Laura, welcoming you to ING's 4Q 2025 fixed income call. Before handing this conference call over to Jaap Kes, Group Treasurer of ING Group, let me first say that today's comments may include forward-looking statements, such as statements regarding future developments in our business, expectation for our future financial performance, and any statement not involving a historical fact. Actual results may di ...

4Q2025 Execution of our strategy resulted in outstanding growth and strong value delivery 29 January 2026 Outstanding commercial growth in 2025 Mobile primary customers +352,000 in 4Q2025 +1.0 mln in 2025 Lending growth2) €20.4 bln in 4Q2025 +€56.9 bln in 2025 Deposits growth2) €9.5 bln in 4Q2025 +€38.1 bln in 2025 Return on equity 13.2% in 2025 Fee income €1,221 mln in 4Q2025 €4,602 mln in 2025 Sustainable volume mobilised3) €56 bln in 4Q2025 €166 bln in 2025 Customer growth Customer lending Customer depos ...

Financial Performance - NatWest Group's customer loans reached £435 billion, a 4.4% increase compared to December 2024[5] - Customer deposits totaled £56 billion, up 0.8% from December 2024[5] - Assets Under Management (AUMA) grew to £12.1 billion, a 14.5% increase since December 2024[5] - The Group's attributable profit was £4.1 billion, with a Return on Tangible Equity of 19.5%, compared to 17.0% in the first nine months of 2024[5] - Earnings Per Share (EPS) increased by 32.4% compared to the first nine months of 2024, reaching 51 pence[5] Income and Expenses - Net interest income, excluding notable items, for the first nine months of 2025 was £9.388 billion, a 13.0% increase compared to the same period in 2024[8] - Total income, excluding notable items, for the first nine months of 2025 was £12.128 billion, a 12.5% increase compared to the first nine months of 2024[8] - Other operating expenses for the first nine months of 2025 were £5.884 billion, a 2.5% increase compared to the same period in 2024[8] Capital and Ratios - The CET1 ratio stood at 14.2%, reflecting a 202 basis points capital generation in the first nine months of 2025[5] - Tangible Net Asset Value (TNAV) per share increased by 14.6% compared to the first nine months of 2024, reaching 362 pence[5] - The loan impairment rate was 17 basis points for the first nine months of 2025[8] Lending and Deposits - Total lending across three key business areas increased by £16.3 billion, a 4.4% rise[12] - Customer deposits increased by £3.4 billion, representing a 0.8% growth[15]

Summary of Great-West Lifeco FY Conference Call Company Overview - **Company**: Great-West Lifeco (OTCPK:GRWF.F) - **Date of Conference**: September 08, 2025 Key Industry Insights - **Industry Focus**: Retirement and wealth management sectors in the U.S. and Canada - **Market Position**: Second largest retirement provider in the U.S. after significant consolidation and strategic transactions [5][6] Core Strategic Points - **Portfolio Transformation**: The company has shifted its focus towards capital-light businesses, which now constitute about two-thirds of its operations, including retirement, wealth, and group benefits [7][8] - **Earnings Growth Target**: The earnings growth target has been raised from 8% to a range of 8% to 10%, with a return on equity (ROE) target increased from 16%-17% to 19% plus [7][76] - **Capital Generation**: The company aims to generate over 580% of capital as a percentage of earnings over the medium term, emphasizing strong capital generation capabilities [7][30] Operational Focus - **Wealth Business Expansion**: The primary focus over the next two to three years is to expand the wealth business in the U.S., with a target to increase rollover capture rates by 30% [10][11] - **Cost Efficiency**: The company has a cost advantage, able to reduce costs by 30%-40% when integrating new books onto its platform [14][15] - **Diversified Revenue Streams**: Approximately 50% of revenues are asset-based fees, with an additional 25%-30% from transactional fees, providing a diversified revenue profile [19][21] Competitive Landscape - **Market Share Gains**: The company has successfully captured $135 billion in plan flows from competitors over the last three to four years, indicating strong organic growth [26][27] - **Pricing Strategy**: While there is some price competition, the company believes it often wins on service and capability rather than price alone [29] International Operations - **Canada**: The company is a leading group benefits provider in Canada, focusing on small and medium sectors while also moving into larger markets [49][50] - **UK Market**: The company is targeting growth in bulk annuities and pension risk transfer, with a focus on small to mid-sized transactions [58][63] Future Outlook - **M&A Strategy**: The company remains open to opportunistic acquisitions, particularly in the retirement sector, while maintaining strict price discipline [31][34] - **Productivity Initiatives**: Investments are being made to improve efficiency, particularly in Canada, with a goal to reduce the efficiency ratio from 56%-57% to below 50% [69][70] - **Technological Advancements**: The company is modernizing its tech platform to enable AI integration, which is expected to drive further efficiencies [68][70] Conclusion - Great-West Lifeco is strategically positioned for growth in the retirement and wealth management sectors, with a focus on capital-light businesses, strong capital generation, and a commitment to enhancing customer experience and operational efficiency. The company is well-prepared for potential market consolidation and is actively pursuing opportunities to expand its market share.

Financial Data and Key Metrics Changes - Income grew by 14% year on year to GBP 7.2 billion, profit before taxes increased by 28% to GBP 2.5 billion, and earnings per share rose by 41% to 11.7p [3][4] - Return on tangible equity (RoTE) was 12.3% in Q2, up from 9.9% in the same quarter last year, with a cost-to-income ratio of 59%, improving by four percentage points year on year [4][15] - The CET1 ratio stood at 14%, supporting a £1 billion buyback announcement, up from £750 million in 2024 [4][5] Business Line Data and Key Metrics Changes - All divisions generated double-digit RoTE in Q2, with the investment bank's RoTE improving by 2.6 percentage points year on year to 12.2% [6][15] - The U.S. Consumer Bank's RoTE increased to 10.2%, up from 9.2% in Q2 2024 [38] - Barclays UK reported a RoTE of 19.7%, with net interest income (NII) increasing by 16% year on year [26] Market Data and Key Metrics Changes - The group net interest income increased by 12% year on year to GBP 3.1 billion, supported by stable deposits and lending momentum [16][17] - The structural hedge is expected to deliver multiyear NII growth, with GBP 11.1 billion of gross structural hedge income locked in for 2025 and 2026 [18] - U.S. Consumer Bank's total income increased by 7% year on year, reflecting net receivables growth of 5% [39] Company Strategy and Development Direction - The company is committed to achieving a return on tangible equity of approximately 11% in 2025 and more than 12% in 2026, focusing on operational improvements across divisions [5][9] - The three-year plan aims to produce higher and more balanced returns, with a target of deploying GBP 30 billion of business growth risk-weighted assets in the UK by 2026 [10][24] - Structural improvements are expected to drive higher returns and shareholder distributions, with a focus on deepening client relationships and enhancing operational efficiency [11][33] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving the full objectives of the three-year plan, highlighting strong operational and financial progress [5][46] - The economic environment remains resilient, with low delinquencies and stable credit performance, supporting the outlook for future growth [21][72] - Management anticipates continued momentum in income growth and efficiency improvements, positioning the company well for future performance [9][80] Other Important Information - The company announced a total of GBP 1.4 billion in shareholder distributions for 2025, up 21% year on year, including a dividend of 3p per share [5][41] - The acquisition of Tesco Bank contributed to increased costs, but the company remains focused on achieving its cost-to-income ratio targets [19][27] - The company has maintained a strong liquidity position, with a loan-to-deposit ratio of 74% and a net stable funding ratio of 136% [42][43] Q&A Session Summary Question: Capital position and distribution strategy - Management indicated that the capital position is comfortable post-buyback, with a focus on generating higher returns and progressive distributions [48][51] Question: Investment banking fees in a low volatility environment - Management acknowledged that while investment banking fees have been challenged, they expect deal activity to increase, benefiting future performance [50][58] Question: Impact of historic swap maturity on product margins - Management clarified that the swap maturity impact is an accounting timing issue, with expectations for improved product margins in H2 [62][68] Question: Impairment outlook for U.S. Consumer Bank - Management expressed confidence in maintaining impairment guidance, with expectations for normal seasonal trends and a manageable impact from the General Motors card acquisition [65][70]