This story was originally published on Supply Chain Dive. To receive daily news and insights, subscribe to our free daily Supply Chain Dive newsletter. Editor’s note: This story is part of an interview series highlighting women — who make up 40% of the supply chain workforce — shaping logistics, procurement and operations. The supply chain industry has evolved considerably as companies prioritize mentorship opportunities, employee development training and resource groups to cultivate workplace inclusiv ...

ibex Nicaragua Has Earned Five Great Place to Work Certifications, Underscoring Its World-Class Workplace Culture and Employee Experience ibex Ranked Top 10 Best Workplaces for Service Professionals in the Caribbean and Central America Recognition underscores ibex’s industry-leading culture and world-class employee experience MANAGUA, Nicaragua, Jan. 28, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technol ...

HR Challenges & Evolution - Traditional HR functions like hiring, firing, and training are evolving to include AI and performance management [2] - 74% of tasks could be automated due to AI, shifting focus to human development [2] - Mental health of employees is a growing concern, especially stress related to job security [3] - Many employees leave companies due to a lack of purpose (71% according to ILO statistics) [3] - New hires often leave because of poor management, highlighting the need for better manager training [3] HR Strategies & Solutions - Companies are integrating human touch with technology (AI) to improve employee experience [2] - AI is seen as a support tool to smooth the employee journey, not a replacement for human roles [2] - Encouraging employees to take annual leave for family time to improve mental well-being [3] - Implementing paternity leave policies to support both parents [3] - Combining experienced ("old") employees with AI-oriented ("new") employees for better results [3] Future of HR - Focus is shifting towards human development, performance appraisal, and training [4] - HR professionals need to effectively present themselves and synthesize information in the age of AI [4]