Generative Artificial Intelligence (GenAI)

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Visa Debuts AI-Powered Commercial Solutions Hub
PYMNTS.com· 2025-09-30 01:53
Core Insights - Visa has launched its Commercial Solutions (VCS) Hub to modernize and reinvent commercial payments, emphasizing the integration of generative artificial intelligence (GenAI) to enhance user experience and unlock new revenue streams [2][4]. Group 1: VCS Hub Features - The VCS Hub provides an end-to-end payables solution, facilitating full invoice and supplier payments, as well as flexible ad hoc payments to meet business needs [2]. - The platform emphasizes seamless integration into accounting solutions, enhancing security and efficiency for organizations managing payments [3]. Group 2: Industry Context - The launch of the VCS Hub coincides with a broader trend in the financial sector where AI is transitioning from a novelty to a fundamental component of operations, as noted by industry reports [4]. - A PYMNTS Intelligence survey indicates that 98% of U.S. product leaders believe generative AI will significantly reshape operations within three years, highlighting the urgency for payment firms to adapt [5].
Visa Says New Anti-Fraud Unit Blocked $350 Million in Scam Attempts
PYMNTS.com· 2025-03-11 20:07
Core Insights - Visa's new anti-fraud disruption department saved potential victims $350 million last year, part of a broader effort that blocked $40 billion in attempted fraud in 2024 [1] - The company has invested over $12 billion in technology over the last five years to reduce fraud and enhance network security [1] - Visa Scam Disruption (VSD) employs a cross-disciplinary team and generative artificial intelligence tools to proactively identify and mitigate scams [2][3] Investment in Technology and Human Resources - Visa emphasizes the importance of combining proprietary technology with the unique experiences of its personnel to effectively combat scams [2] - The use of generative AI tools allows VSD to analyze large amounts of data and identify impactful scam activities [3] Trends in Scams - There has been a notable increase in scams targeting banks and their customers, with fraudsters employing more sophisticated and personalized tactics [3][4] - Investment scams and romance scams are identified as the most financially damaging, with median losses of $1,104 and $1,996 respectively [5] Fraud Loss Statistics - The Federal Trade Commission reported that consumers experienced over $12.5 billion in fraud losses last year, marking a 25% increase from 2023 [6]