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Bloomberg· 2025-12-12 10:22
Industry Trend - The investment highlights India's growing importance as a global capability center for international companies and banks [1] - These centers are frequently utilized for back-office services [1]
Insurers Adopt GCCs to Address AI Needs, Strengthen Operations
Businesswire· 2025-12-10 15:00
Core Insights - Insurance enterprises are establishing global capability centers to attract AI resources and expand their capabilities in response to market changes [1] Industry Developments - The establishment of global capability centers by insurance companies indicates a strategic shift towards integrating AI technologies to enhance operational efficiency and service offerings [1]
Citigroup moves 1,000 tech jobs to India after China cuts, boosts GCC presence
BusinessLine· 2025-09-25 17:02
Group 1 - Citigroup Inc. has relocated nearly 1,000 tech jobs to its business support centers in India following workforce reductions in China as part of a global restructuring effort [1][4] - The job transfers occurred in phases over recent months, coinciding with a broader strategy to simplify operations globally [1] - Citigroup's technology workforce in China is set to be reduced by approximately 3,500 employees as part of these global simplification efforts [4] Group 2 - The Indian tech hubs, referred to as Global Capability Centers (GCCs), have expanded significantly, representing a $64 billion market according to an EY report [3] - Citigroup employs around 33,000 staff in India, primarily within these support centers located in cities such as Bangalore, Chennai, Pune, and Mumbai [3] - The recent changes in the H-1B visa program, including a $100,000 fee on new applications, may lead global banks to further increase their reliance on Indian support centers [2]