Financial Data and Key Metrics Changes - Net revenue for Q2 2025 was $2.1 billion, a decrease of 3% in U.S. dollars and 4% in constant currency [24] - Adjusted diluted earnings per share were $2.45, flat year over year in U.S. dollars and down 1% in constant currency [27] - Gross margin was 21.1%, an increase of 10 basis points from the previous year [27] - Adjusted SG&A expenses declined by 3%, contributing to strong operating expense management [27] Business Line Data and Key Metrics Changes - Hardware revenue grew by 2%, marking the second consecutive quarter of growth, with North America hardware revenue increasing by 4% [8][25] - Insight core services revenue decreased by 2%, primarily due to delays in initiating new service projects with large enterprise clients [9][25] - Cloud gross profit was $123 million, a decrease of 5% due to partner program changes [26] Market Data and Key Metrics Changes - Revenue from commercial clients grew by 8%, representing the fifth consecutive quarter of growth [8] - The underlying SaaS and infrastructure as a service business grew in double digits, offset by partner program changes [8] - The public sector business showed momentum in services and hardware, despite overall revenue being down [82] Company Strategy and Development Direction - The company aims to become the leading AI-first solutions integrator, adapting its services portfolio to support clients in deploying AI solutions [10][19] - The strategy includes focusing on simplifying complex technology for clients and leveraging partnerships with major companies like NVIDIA, Google, and Microsoft [17][20] - The company is actively pursuing M&A opportunities to enhance capabilities in AI, data security, and cloud services [95] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism for the second half of the year, anticipating improved purchasing from corporate and large enterprise clients [20][31] - The company expects hardware demand to continue to build throughout the year, driven by device refresh needs and infrastructure spending [21] - Management acknowledged macroeconomic factors affecting client investment decisions, including tariffs and legislative policies [9] Other Important Information - The company repurchased approximately $76 million of shares in Q2, with $224 million remaining for the share repurchase program [28] - The adjusted return on invested capital for the trailing twelve months was 14.4%, down from 17% a year ago [29] - The company has ample liquidity with access to $1.8 billion under its ABL facility [29] Q&A Session Summary Question: Guidance on gross profit dollars for the second half - Management indicated that gross profit dollars are expected to improve in the second half, driven by hardware growth and cloud performance [50][51] Question: Trends in cost-cutting across the industry - Management noted that productivity improvements through AI are allowing the company to hold headcount flat while increasing service capabilities [62] Question: Drivers behind delays in services projects with large enterprises - Management attributed delays to macroeconomic uncertainty and clients focusing on AI investments, leading to a cautious approach in traditional spending [70][71] Question: Update on cloud growth excluding program changes - Management confirmed that underlying cloud growth remained around 17% year over year, with expectations for similar performance in the second half [74] Question: Labor strategy to meet AI opportunities - Management highlighted a dual approach of acquiring new talent and upskilling existing employees to meet the demands of AI integration [95][96]