Core Insights - Middle managers face significant changes in their roles and are often expected to implement new organizational models without clear guidance, leading to uncertainty that affects team dynamics [3][4] - There is a disconnect between leadership expectations and employee execution, with leaders focusing on organizational design while neglecting the practical details of implementation [4] - The integration of artificial intelligence into organizational models will exacerbate these challenges [5] Recommendations - Bain suggests a 20/200/2000 framework for support: 20 senior leaders, 200 middle managers, and 2000 employees, emphasizing the need for structured support during transitions [6] - Effective leadership involves planning for practical work in new models and providing necessary support to employees during transitions [7] Survey Findings - After reorganizations, 88% of leaders believe their new structures will succeed, but only 36% of employees share this belief [8] - Only 22% of employees felt they received adequate support for adapting to new workflows, despite over 80% of leaders believing they communicated effectively [8]

Core Insights - PG&E Corporation announced organizational changes aimed at enhancing service for customers in Northern and Central California, effective January 1, 2026 [1][2][4] Organizational Changes - New roles for senior leaders have been established to better connect PG&E with local needs and meet the growing energy demand in California [2][4] - Sumeet Singh appointed as CEO of Pacific Gas and Electric Company and Executive Vice President of Energy Delivery, focusing on integrating operational and engineering teams [5] - Carla Peterman becomes President of PG&E Corporation and Executive Vice President of Customer & Corporate Affairs, aiming to align customer engagement with public policies [5] - Jason Glickman takes on the role of Executive Vice President of Strategy and Growth, focusing on long-term planning to address California's energy demands [5] - Marlene Santos appointed as Chief Transformation Officer, tasked with modernizing business processes to improve service and reduce customer bills [5] - Chris Patterson becomes Senior Vice President of Government Affairs, overseeing legislative and policy advocacy [5] - Vincent Davis named Senior Vice President and Chief Customer Officer, focusing on customer experience [5] - Aaron Johnson appointed Senior Vice President of Local Customer & Community Engagement and Chief Sustainability Officer, leading efforts in regional engagement and sustainability [5] Progress Indicators - PG&E has not caused any major wildfires due to its equipment in the past three years [8] - Residential electric rates have decreased three times since January 2024, with further reductions expected in 2026 [8] - Brand trust has improved more rapidly than any other major utility in the U.S. this year [8] - Methane emissions have been reduced by 52% since 2015, exceeding the 2025 commitment of 20% [8]