Core Viewpoint - Shanghai Hongqiao Airport has officially released the "Planning, Construction, and Operational Management Requirements for Boutique Restrooms at Hongqiao Airport Terminal," aiming to enhance passenger experience and showcase humanistic care and refined management standards [1] Group 1: Overview of the Requirements - The document consists of 7 chapters and 122 articles, covering key aspects such as planning, construction, operational management, and continuous improvement, forming a comprehensive system from spatial layout to daily cleaning and emergency response [3] - The requirements emphasize four main characteristics: design feasibility, measurable standards, manageable processes, and tangible experiences, establishing a PDCA (Plan, Do, Check, Act) closed-loop mechanism to ensure standards are executable and implementable [3] Group 2: Data-Driven Approach - The requirements introduce quantifiable metrics, converting 29 qualitative requirements into quantitative indicators, enhancing 13 existing standards, and establishing 13 new indicators, including specifications for faucets, toilet water seal height, flushing pressure, and replacement cycles for consumables [3][4] - By implementing clear numerical standards, the management chain achieves measurability, traceability, and evaluability, further improving operational efficiency and management transparency [3] Group 3: Human-Centric Design - The requirements enhance sensory experience and humanistic design by specifying environmental conditions such as temperature, humidity, and lighting, while also improving accessibility features and detailing emergency response processes for various scenarios [4] - The implementation of these requirements is a key initiative for the airport's "boutique airport" development, with a focus on standardization and continuous improvement in service quality and management efficiency [4]