Punctuality

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The Hidden Logistics Behind Flight Turnarounds
The Wall Street Journal· 2025-08-03 14:00
[Music] These airline staff have just 2 minutes to get this jetty attached and the doors of this plane open in order to stay on schedule. See, while the passengers flight may have just ended, for British Airways, a complex race is just beginning. One it has to perform over 300 times every single day at just one airport alone.It's the race to turn a plane around ready for the next wave of passengers and get up to 35 aircraft an hour airborne as efficiently as possible. If it isn't done correctly, it could ca ...
The $135M Race to Prep Your Flight for on-Time Departure | WSJ Booked
The Wall Street Journal· 2025-06-04 14:01
Operational Efficiency & Punctuality - British Airways aims to efficiently turn around up to 35 aircraft per hour at one airport [1] - The airline has invested over $130 million to improve punctuality, increasing it from below 50% to 86% [2] - Short-haul flights have a turnaround target of approximately 50 minutes using the Precision Time Schedule (PTS) [3] - British Airways manages over 200 airports and monitors potential delays through two operation centers [18] Technology & Innovation - AI and high-tech operation centers are key to improving punctuality [2] - AI tools are used for weather modeling, stand allocation, and suggesting the least disruptive course of action for flight issues [22] - An AI tool called Pathfinder predicts the probability of service delays [24] Challenges & Solutions - Delays can cause a domino effect, impacting the entire day's schedule [5] - External factors and the complexity of operations can still lead to uncontrollable delays [25] - The company uses digital and AI tools, including situational awareness screens, to improve punctuality [21]