Financial Data and Key Metrics Changes - For Q2 2025, the company reported revenue of $687 million, a decrease of 1% year on year [19] - Normalized adjusted EBITDA increased by 6% year on year, with a normalized adjusted EBITDA margin improvement of approximately 120 basis points to around 19% [21] - Total debt was reduced by over $1 billion, or nearly 20%, and the company expects to reduce year-end 2025 net leverage by approximately 50% compared to year-end 2023 [7][25] Business Line Data and Key Metrics Changes - Air distribution bookings declined by 1% year on year, with growth strategies contributing eight points of growth offset by a nine-point decline in the base business [8][9] - Hotel distribution bookings grew by 2% in the quarter, with the attachment rate to air bookings improving by 100 basis points to 34% [10] - In IT Solutions, passengers boarded increased by 1% year on year, contributing to normalized adjusted EBITDA growth of 6% [11] Market Data and Key Metrics Changes - The operating environment remains challenging, particularly affecting air distribution bookings, which fell short of expectations [8] - The GDS industry experienced a decline in corporate bookings relative to leisure, impacting overall GDS volumes [9] - The company has a higher exposure to corporate and government travel, which has underperformed compared to leisure travel [41][62] Company Strategy and Development Direction - The company is focused on generating free cash flow and deleveraging the balance sheet while driving sustainable growth through innovative technology solutions [5][18] - The transformation into a modern, open travel marketplace is underway, with significant progress in multi-source content and NDC connections [12][55] - The company anticipates a six-month delay in launching a new multi-source low-cost carrier solution due to execution delays [16][56] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the incremental industry weakness observed in June and July, leading to a revised outlook for air distribution bookings growth [14][15] - The company expects the GDS industry trends to stabilize over time, despite current challenges [14] - Management remains optimistic about the long-term growth potential, citing strong demand for new business initiatives [18][60] Other Important Information - The company closed the sale of its Hospitality Solutions business on July 3, 2025, with proceeds primarily used to pay down debt [22][25] - Pro forma free cash flow was reported as negative $2 million for the quarter, with cash on the balance sheet exceeding $600 million post-sale [22][25] Q&A Session Summary Question: Why was the prior guidance so optimistic given the consistent headwinds? - Management noted that while growth strategies remained constant, market conditions changed, leading to a more cautious outlook [34][35] Question: Is the middle scenario of guidance considered the base case? - Management indicated that they have not provided a weighting on the scenarios but believe the current trading environment aligns more with the middle scenario [36][37] Question: What factors are causing the decline in GDS bookings? - Management highlighted that corporate travel impacts GDS bookings more significantly than leisure travel, and current market conditions are temporary rather than structural [40][41] Question: What is the strategy for NDC agreements and growth? - The company has 38 live NDC connections and is focused on integrating various content types to enhance its offerings [54][67] Question: How does the company expect to manage operating costs moving forward? - Management emphasized strong cost discipline and anticipated reductions in technology expenses due to ongoing transformation initiatives [47][49]

Financial Data and Key Metrics Changes - The company reported a net loss of $4.3 billion or a loss of $8.58 per diluted common share for the second quarter, significantly impacted by the acquisition of Discover [11][12] - Revenue increased by $2.5 billion or 25% compared to the first quarter, with adjusted revenue up 26% or $2.6 billion [12][13] - Non-interest expense increased by 18% or 14% net of adjustments, while pre-provision earnings rose by 34% relative to the first quarter [12][13] Business Line Data and Key Metrics Changes - The credit card segment saw a year-over-year purchase volume growth of 22%, including $26.5 billion from Discover, while excluding Discover, growth was about 6% [22][23] - Ending loan balances increased by 72% due to the addition of Discover card loans, with a 4% growth in legacy Capital One loans [23] - Consumer banking revenue for the quarter was up about 16% year over year, driven predominantly by the partial quarter of Discover and growth in auto loans [29] Market Data and Key Metrics Changes - The domestic card net charge-off rate was 5.25%, down 80 basis points from the prior year quarter, while the 30-plus delinquency rate was 3.6%, down 54 basis points [25][26] - Ending consumer deposits grew at 36%, and average consumer deposits were up about 21%, largely driven by the addition of Discover deposits [29] Company Strategy and Development Direction - The company aims to integrate Discover into its operations, enhancing its position as a leading financial institution and global payments platform [5][6] - There is a focus on leveraging technology and data to transform financial services, with significant investments planned in marketing, technology, and customer experience [36][39] - The company is committed to building a national bank organically, contrasting with competitors who primarily pursue growth through acquisitions [82] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the earnings power of the combined entity and the opportunities for growth following the acquisition of Discover [49][50] - The integration of Discover is progressing well, although integration costs are expected to exceed the initial estimate of $2.8 billion [55][56] - The company is focused on maintaining strong credit performance while pursuing growth opportunities in the Discover card business [66][70] Other Important Information - The company acquired $98.3 billion of domestic card loans and $106.7 billion of deposits as part of the Discover acquisition, with various fair value discounts impacting financial results [7][8] - The net interest margin for the second quarter was 7.62%, a 69 basis point increase from the prior quarter, driven by the addition of Discover [19][20] Q&A Session Summary Question: Updated thoughts on the economics of the Discover acquisition - Management remains bullish about the deal's earnings power and opportunities, but no specific updates were provided beyond earlier comments [49] Question: Timing for capital optimization and repurchases - The company is currently analyzing Discover's customer data to determine long-term capital needs and plans to increase share repurchases once this work is complete [50][52] Question: Clarification on integration costs and investment opportunities - Integration costs are expected to be higher than initially estimated, with various elements contributing to this increase [55][56] Question: Growth plans for Discover's card business - The company plans to lean into growth opportunities with Discover, maintaining successful products while enhancing customer experience [66][70] Question: Variables to consider regarding purchase accounting changes - Management highlighted the importance of reviewing disclosures and provided insights into the implications for net interest margin and operating expenses [71][73] Question: Assurance on synergy reinvestment risk - Management emphasized the ongoing technology transformation and the potential for significant value creation through sustained investment [78][80]

Financial Data and Key Metrics Changes - In Q1 2025, Capital One earned $1.4 billion, or $3.45 per diluted common share, with adjusted earnings per share at $4.06 [9][10] - Revenue declined 2% from the previous quarter, primarily due to two fewer days in the quarter [11] - Provision for credit losses was $2.4 billion, a decrease of $273 million compared to the prior quarter, driven by lower net charge-offs and a larger reserve release [11][12] Business Line Data and Key Metrics Changes - Domestic card business saw a 5% year-over-year purchase volume growth, with ending loan balances increasing by $6.4 billion, or about 4% year over year [22] - Consumer banking ending loan balances increased by $3.8 billion, or about 5% year over year, with auto originations up 22% from the prior year [28][27] - Commercial banking revenue was down 7% from the linked quarter, with ending deposits down about 5% [31] Market Data and Key Metrics Changes - Total liquidity reserves increased to $131 billion, up $7 billion from the previous quarter, with a cash position of approximately $49 billion [16] - The net interest margin for Q1 was 6.93%, a decrease of 10 basis points from the last quarter, but an increase of 24 basis points year-over-year [18] Company Strategy and Development Direction - The acquisition of Discover is expected to create a leading consumer banking and payments platform, enhancing competition and creating significant value for merchants and customers [34][38] - The company is focused on leveraging technology transformation to build a digital-first national bank, with significant investments in marketing to attract high-spending customers [86][100] Management's Comments on Operating Environment and Future Outlook - Management noted that the U.S. consumer remains strong, with low unemployment and stable debt servicing burdens, although some consumers are feeling pressure from inflation and higher interest rates [46][49] - The company is closely monitoring credit metrics and consumer spending trends, indicating a cautious but optimistic outlook [58][60] Other Important Information - The company released $368 million in allowance this quarter, bringing the allowance balance to $15.9 billion, with a total portfolio coverage ratio of 4.91% [12][19] - The company expects to achieve estimated synergies from the Discover acquisition within 24 months following the closing date [35][36] Q&A Session Questions and Answers Question: Concerns regarding tariffs and the state of the consumer - Management highlighted that the U.S. consumer remains a source of strength, with improving credit metrics and stable job creation [46][48] Question: Timing for achieving synergies from the Discover acquisition - Management indicated that the assumptions for synergies remain intact, with a timeline shifted back slightly due to the later closing date [70][129] Question: Marketing investment and growth opportunities - Management discussed significant marketing investments aimed at customer growth, particularly in the card business, while balancing risk management [78][90] Question: Technology integration between Capital One and Discover - Management expressed confidence in leveraging Capital One's technology transformation to modernize Discover's systems, although it will take time [114][117]