Workplace friction

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Dayforce Research: Taming Friction Key to Simplifying Workplace Complexity
Globenewswireยท 2025-07-15 12:00
Core Insights - The report by Dayforce highlights that 88% of respondents experience friction in their work environment, which includes ineffective communication, complicated processes, and lack of resources [1][2] - A significant majority (84%) of respondents have faced organizational change in the past year, indicating a need for leaders to simplify processes to enhance productivity [2][3] Friction Types - **Staffing Friction**: 65% of workers report that when someone is absent, there is often no coverage for their work. Middle managers identify workforce scheduling (36%) and labor forecasting (31%) as major challenges [6] - **Agility Friction**: Over half (51%) of respondents believe they could add more value in different roles, yet only 43% say their organization has a structured upskilling process [6] - **Change Friction**: 52% of respondents feel that organizational changes negatively impact efficiency, and only 44% rate their organization as effective in communicating changes [6] - **Technology Friction**: 69% of respondents feel their organization uses too many technology platforms, and 66% believe that new technologies often reduce efficiency [6] Survey Methodology - The survey was conducted by Hanover Research from April 14 to May 1, 2025, involving 6,178 respondents from companies with at least 100 employees across multiple countries [4][5]