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OpenText and Foundry Survey of IT Leaders Shows that AI Success Depends on Maturity, But Information Readiness is the Equalizer
Prnewswire· 2025-10-01 12:30
Core Insights - Nearly 70% of mature AI users are satisfied with their return on AI investment (ROAI), while only 42% of new adopters share this sentiment, indicating a significant divide in satisfaction levels between these two groups [2][3][4] - The research emphasizes that information readiness is crucial for unlocking AI's full value, with organizations needing to move beyond basic automation to achieve real returns [4][5] Investment and Adoption - Enterprises are investing an average of $5.4 million annually in generative AI tools, infrastructure, and talent, which correlates with higher satisfaction levels among mature users [6][8] - Mature users tend to measure ROAI through problem-solving impact and risk reduction, whereas newer adopters focus primarily on efficiency gains [6] Challenges and Governance - Security and compliance risks are the top challenges in information management, with 44% of organizations identifying this as a major issue [7] - Less than half of organizations rate their governance as functioning "very well," which presents a barrier to scaling AI initiatives [7] Importance of Information Management - The research highlights that organizations with advanced AI capabilities invest more, measure success in more meaningful ways, and see stronger returns as a result [3][4] - Multi-agent AI is viewed as "game-changing" among mature users, critical for addressing complex issues [6]
Nippon Express Expands Global Freight Operations with Freightos' Air and Ocean Pricing and Booking SaaS Solution
Prnewswire· 2025-10-01 11:00
Core Insights - Freightos Limited has been selected by Nippon Express to implement its multimodal freight pricing and booking SaaS solution across its global network, enhancing operational efficiency and digitization [1][4] - The deployment aims to improve Nippon Express's agility in responding to market fluctuations and customer demands, particularly in air and ocean freight [2][4] Company Developments - Nippon Express is expanding its use of Freightos' platform after successfully digitizing air freight operations, now moving towards multimodal solutions that handle over 1.5 million bookings annually [1][3] - The integration will include API connections with Nippon Express's internal systems and utilize Freightos Terminal for market intelligence, optimizing routing and pricing [3][6] Industry Context - The logistics industry is experiencing significant changes, necessitating rapid adaptation to shifting trade patterns and customer expectations, making digital capabilities essential for service providers [2][4] - Freightos is positioned as a leader in the digitization of the international freight industry, offering a comprehensive suite of software solutions that enhance efficiency and resilience in global trade [5][6]
Clarivate delivers new AI-powered solutions within Innography for competitive benchmarking and standard-essential patent analysis
Prnewswire· 2025-10-01 07:00
Core Insights - Clarivate Plc has launched two new solutions for Innography customers: Innography AI Classifier and Innography SEP Analyzer, aimed at enhancing patent portfolio management and licensing negotiations [1][4]. Group 1: Innography AI Classifier - The Innography AI Classifier utilizes AI technology powered by supervised machine learning and large language models, achieving up to 97% first-pass accuracy for patent classification [2]. - This tool allows patent professionals to categorize patents on a large scale, significantly reducing classification time from weeks to minutes [2]. - The AI Classifier can be used with or without training data, providing flexibility in patent portfolio analysis [2]. Group 2: Innography SEP Analyzer - The Innography SEP Analyzer normalizes and categorizes standard essential patent data, offering clear visualizations for summarizing and reporting results [3]. - This tool provides objective insights into competitor portfolios, facilitating faster licensing negotiations for patent strategists and licensing professionals [3]. - The SEP Analyzer, along with the AI Classifier, represents a significant advancement in leveraging AI technology for patent portfolio strategies [4].
Unisys Announces Participation in Upcoming William Blair Tech Innovators Conference
Prnewswire· 2025-09-30 20:30
Group 1 - Unisys CEO Michael Thomson will participate in the virtual William Blair Tech Innovators Conference on October 10, 2025, with opportunities for one-on-one and small group meetings with investors [1] - Unisys is a global technology solutions company that provides services in cloud, AI, digital workspace, applications, and enterprise computing, helping clients unlock their potential [2] - The company has been assisting clients in pushing boundaries for over 150 years [2] Group 2 - Unisys announced the transfer of approximately $320 million of its U.S. defined benefit pension obligations to F&G through the purchase of group annuity contracts [4] - An upcoming investor education event regarding Unisys's ClearPath Forward will be hosted on October 9, 2025, at 2 p.m. EDT [5]
Cisco Introduces Agentic Capabilities for Next-Generation Collaboration
Prnewswire· 2025-09-30 16:00
Core Insights - Cisco has introduced new AI-driven solutions aimed at enhancing collaboration between humans and AI agents in the workplace, termed "Connected Intelligence" [2][3][4] AI Collaboration Enhancements - Cisco AI Assistant now features new agentic capabilities, including proactive task management and automation of routine tasks, allowing employees to focus on critical work [5][8] - New operating system RoomOS 26, powered by NVIDIA, enhances collaboration experiences on Cisco devices [5][8] AI Agent Features - Task agent: Generates action items from meeting transcripts, available Q1 CY26 [6] - Notetaker agent: Transcribes and summarizes meetings in real time, available Q1 CY26 [6] - Polling agent: Recommends live polls during meetings to enhance engagement, available Q1 CY26 [6] - Meeting scheduler: Automatically identifies follow-up needs and proposes meeting times, available Q4 CY25 [6] - AI receptionist: Automates routine queries and tasks for Webex Calling, controlled availability Q1 CY26 [6] Integration with Other Platforms - Cisco AI Assistant integrates with Amazon Q index, Microsoft 365 Copilot, and Salesforce for enhanced workflow automation [5][6] - Microsoft Device Ecosystem Platform (MDEP) enhances security for Cisco devices running Microsoft Teams Rooms [9] Empowering IT Operations - Cisco introduces AgenticOps, where AI agents assist in managing IT infrastructure, enhancing troubleshooting capabilities through a unified platform [10] - Advanced threat detection features are being developed in partnership with GetReal and Pindrop to enhance security in digital collaboration [11]
Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations
Prnewswire· 2025-09-30 16:00
Core Insights - Cisco announced enhancements to its Webex Customer Experience portfolio, including a new AI-powered tool for supervisors set to launch in early 2026, aimed at unifying quality management across contact centers [2][4] - The company is addressing challenges faced by organizations due to legacy systems and fragmented workflows by leveraging its cloud architecture and advanced AI to transform contact centers into streamlined platforms [3][5] - Cisco is expanding its Webex ecosystem with new integrations and services in India and Saudi Arabia, enhancing customer experiences through strategic partnerships [8][11] AI Insights for Supervisors - The new Webex AI Quality Management (QM) tool allows supervisors to manage both AI and human agents through a single platform, providing real-time insights and personalized coaching [4][5] - This unified approach helps leaders identify successes, mitigate risks associated with AI adoption, and drive continuous improvement in customer experience [4][5] - Webex AI QM is expected to be generally available in Q1 2026, setting a new standard for customer experience and brand reputation [4] AI Deployment and Customer Impact - Webex AI Agent and Cisco AI Assistant are now available for cloud and on-premises customers, supporting over 50 languages by Q4 2025, which enhances service quality and productivity [5][6] - Real-world results include significant improvements in customer satisfaction and operational efficiency, such as CarShield's AI agent handling 66% of calls without human intervention and a 90% reduction in onboarding time for claims [7] - The integration of AI tools is helping organizations provide faster, more personalized service, thereby transforming customer interactions [5][7] Ecosystem Expansion - Cisco is expanding its Webex ecosystem with deeper integrations with Salesforce, AWS, and Epic, enhancing the customer journey and operational efficiency [8][10] - New local solutions in India will improve call quality and reduce latency, with plans to launch Webex Contact Center services in the region [11] - The integration with Amazon Lex allows businesses to build conversational AI interfaces, improving caller intent recognition and accelerating resolutions [10]
RMX Industries, Inc. Files Patent Application Covering Proprietary Data Compression Technology
Prnewswire· 2025-09-30 15:56
Core Viewpoint - RMX Industries, Inc. has filed a patent application for its VAST technology, which focuses on video compression and data optimization, aiming to enhance video fidelity and reliability in bandwidth-constrained environments [1][2][3]. Company Overview - RMX is a U.S.-based software company specializing in advanced data compression and video optimization, with a focus on transforming how organizations manage visual data [4]. - The company’s technology has been validated in demanding environments, originally developed for military applications, and can reduce video bandwidth, storage needs, and power consumption by up to 50% without compromising quality [4]. Patent Application Details - The patent application seeks protection for methods that maintain video quality at low bitrates and adapt to varying network conditions, ensuring reliable data transmission across diverse networks [2][3]. - The filing was made with the United States Patent and Trademark Office (USPTO), with additional filings expected as the company progresses [3]. Leadership Insights - The CEO of RMX emphasized the importance of this patent filing as a milestone in protecting core technology, especially as network conditions become more challenging [3]. - The CTO highlighted that the innovations reflect years of research and practical application in the field, indicating a strong foundation for future developments [3].
Wesco Leads the Way in Finance Transformation with the Genpact AP Suite
Prnewswire· 2025-09-30 12:05
Core Insights - Genpact has partnered with Wesco to modernize its accounts payable operations, enhancing accuracy and efficiency through the Genpact AP Suite [1][2] - The implementation of agentic AI and process expertise has allowed Wesco to automate 40% of its annual invoices, significantly improving operational efficiency [3][4] - Wesco's transformation illustrates the evolving role of accounts payable as a critical function in enterprise AI, moving beyond traditional back-office operations [4] Company Overview - Wesco, headquartered in Pittsburgh, generated approximately $22 billion in annual sales in 2024 and operates over 700 sites across nearly 50 countries [4] - The company serves a diverse range of sectors, including commercial, industrial, education, government, technology, telecommunications, and utilities [4] Technology and Innovation - The Genpact AP Suite integrates specialized AI agents for various functions such as data extraction and exception handling, leading to reduced manual workloads and improved accuracy [3] - The solution provides real-time visibility into process health through advanced dashboards, supporting Wesco's goal of continuous innovation [3][4] Strategic Impact - The partnership with Genpact has enabled Wesco to standardize and automate its accounts payable workflows, strengthening supplier and customer relationships while lowering costs [2][3] - The shift towards a unified platform for accounts payable is seen as a foundational step for real-time visibility and agility across the finance enterprise [4]
Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R&D Pharmacovigilance Technology Solutions and Consulting Services
Prnewswire· 2025-09-30 12:00
"This recognition from the IDC MarketScape further validates Oracle's pivotal role in advancing drug safety innovation and the significant investments we have made in R&D to help our customers more swiftly and safely get life-saving treatments to market," said Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences. "We further believe Oracle's Safety One platform, combined with our deep domain and AI expertise, is equipping organizations to confidently navigate the comple ...
Couchbase Announces Appointment of BJ Schaknowski as CEO and Amir Jafari as CFO
Prnewswire· 2025-09-29 16:00
Core Insights - Couchbase, Inc. has appointed BJ Schaknowski as the new CEO and Amir Jafari as CFO, effective immediately, succeeding Matt Cain [1][2][3] Leadership Changes - BJ Schaknowski brings over 20 years of experience in the software industry, previously serving as CEO at symplr, where he significantly expanded the business [2] - Amir Jafari has a strong background in scaling technology companies and was most recently CFO at Blend Labs, with prior roles at ServiceNow [3] Company Vision and Strategy - The new leadership aims to accelerate Couchbase's growth and success, focusing on investment in product and technology to meet AI application needs [4] - Schaknowski emphasizes Couchbase's position as a market leader in modern databases, particularly in high-performance and generative AI use cases [4] Product and Market Position - Couchbase is addressing the limitations of traditional database solutions by offering Capella, a developer data platform designed for critical applications in the AI landscape [5] - The platform integrates transactional, analytical, mobile, and AI workloads, providing exceptional performance, scalability, and cost-efficiency [5]