Business Process Outsourcing
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TaskUs, Inc. Announces Additional Adjournment of Special Meeting of Stockholders Regarding Proposed Take-Private Transaction
Businesswire· 2025-09-24 12:50
Core Viewpoint - TaskUs, Inc. has announced the adjournment of its special meeting of stockholders to October 8, 2025, to gather additional proxies for its acquisition by an affiliate [1] Group 1 - The special meeting was initially adjourned on September 10, 2025, and is now rescheduled for October 8, 2025, at 7:30 a.m. Central Time [1] - The purpose of the meeting is to solicit additional proxies in favor of the Company's acquisition [1]
Genpact: Digital-First Shift Unlocks Genpact's Hidden Value (NYSE:G)
Seeking Alpha· 2025-09-22 07:54
Core Insights - Genpact is transitioning from a legacy BPO player to a digital-first transformation partner, driven by its Advanced Technology Solutions (ATS) [1] Group 1 - The company is experiencing a significant change in its business profile, indicating a strategic shift towards digital transformation [1] - Advanced Technology Solutions (ATS) is identified as the main driver of this transformation, suggesting a focus on integrating advanced technologies into their service offerings [1]
8 Shocking Claims from Coinbase Data Breach Lawsuit
Yahoo Finance· 2025-09-19 06:57
Core Points - The lawsuit against TaskUs alleges a significant data breach affecting Coinbase customers, with claims of a coordinated criminal campaign involving numerous employees [5][4][2] - Coinbase estimates that customers have lost up to $400 million due to the breach, with many victims suffering substantial financial losses [4][9] - The breach has reportedly affected at least 70,000 individuals, marking it as one of the largest security breaches in the cryptocurrency sector [5][4] Allegations of Negligence - TaskUs is accused of failing to monitor its computer network adequately, which allowed the breach to occur and continue without detection [7][8] - The lawsuit claims that TaskUs had policies in place to protect sensitive data, but these were poorly enforced and ineffective [7][8] - Employees allegedly exploited their access to sensitive information, with some reportedly taking photographs of data to sell to criminals [12][13] Impact on Victims - Victims of the breach have faced ongoing threats, including identity theft and physical attacks, with many receiving harassing communications from criminals [3][9] - The lawsuit highlights that victims were not given timely information to protect themselves, leading to significant financial losses [6][4] - The potential for future fraud and identity theft remains high, as the stolen data can be used for various criminal activities [10][9] Financial Motives - The average salary for TaskUs employees in India is significantly lower than their U.S. counterparts, which may have created financial incentives for involvement in the breach [12] - Allegations suggest that employees could earn substantial sums by selling sensitive information, with claims of bribes amounting to over $500,000 [13][12] Timeline of Events - The conspiracy is believed to have started as early as September 2024, with the breach being discovered in January 2025, but not disclosed to the public until May 2025 [14][18] - TaskUs employee Ashita Mishra was identified as a key figure in the conspiracy, allegedly taking hundreds of pictures of sensitive data [15][14] Company Responses - Coinbase's public statements regarding the breach have been described as misleading, with claims that the company delayed disclosure until threatened with a ransom [18][19] - The lawsuit demands compensation for victims and calls for reforms in TaskUs' operational infrastructure to prevent future breaches [20]
ibex Sponsors Execs In The Know Customer Response Summit in San Diego
Globenewswire· 2025-09-16 13:00
CX Leader to Showcase “Moments of Brilliance” Presentation with Peloton ibex Sponsors Execs In The Know Customer Response Summit in San Diego Showcasing “Moments of Brilliance” Presentation with Peloton SAN DIEGO, Sept. 16, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of the Customer Response Summit (CRS) – San Diego, an Execs In The Know (EITK) event, ...
Why Ibex Stock Surged 41% to All-Time Highs Today (Hint: It's Artificial Intelligence)
Yahoo Finance· 2025-09-12 18:32
Key Points Ibex reported record revenue for its fourth quarter and full year of 2025. Ibex is expanding its AI tools and targeting new verticals. The stock hit an all-time high on Sept. 12. 10 stocks we like better than Ibex › Shares of little-known company Ibex (NASDAQ: IBEX) went parabolic today, shooting 41.1% higher in early-morning trading. The stock was still trading around 33% up at 1:15 p.m. ET Friday. Ibex is a business process outsourcing company, providing a wide array of services suc ...
IBEX Reports Strongest Quarterly Growth Rate in Nearly 3 Years, Record Fiscal Year 2025 Financial Results, Introduces Fiscal Year 2026 Guidance
Globenewswire· 2025-09-11 20:05
Core Insights - IBEX Limited reported strong financial results for the fourth quarter and fiscal year 2025, achieving record revenue and earnings per share, driven by operational excellence and market share gains [4][7][15]. Financial Performance - Fourth quarter revenue reached $147.1 million, an increase of 18.2% from $124.5 million in the prior year quarter, marking the highest growth rate in eleven quarters [5][7]. - Full-year revenue was $558.3 million, up 9.8% from $508.6 million in the previous year, with significant contributions from key verticals: HealthTech (+23.2%), Travel, Transportation and Logistics (+13.7%), and Retail & E-commerce (+12.6%) [9][13]. - Net income for the fourth quarter was $9.6 million, slightly down from $9.8 million in the prior year quarter, while full-year net income increased to $36.9 million from $33.7 million [8][13]. - Diluted earnings per share (EPS) for the fourth quarter rose to $0.66 from $0.56, and full-year EPS increased to $2.36 from $1.84, reflecting a 27.8% growth [7][13]. Adjusted Metrics - Adjusted net income for the fourth quarter was $12.6 million, up 23.3% from $10.2 million in the prior year quarter, with an adjusted net income margin of 8.5% [12][33]. - Adjusted EBITDA for the fourth quarter was $20.5 million, a 14.0% increase from $17.9 million in the prior year quarter, with an adjusted EBITDA margin of 13.9% [12][36]. - Full-year adjusted net income was $43.0 million, up from $38.4 million, and adjusted EBITDA was $72.0 million, compared to $65.2 million in the previous year [13][36]. Cash Flow and Capital Expenditures - The company generated record free cash flow of $22.8 million in the fourth quarter, contributing to an annual free cash flow of $27.3 million, slightly up from $27.0 million in the prior year [7][39]. - Capital expenditures for the year were $18.4 million, significantly higher than $8.9 million in the previous year, aimed at capacity expansion [13][14]. Market Position and Strategic Outlook - IBEX continues to outperform the BPO market, with a strategic focus on expanding AI capabilities and entering new markets, including a successful entry into India [4][15]. - The company anticipates revenue for fiscal year 2026 to be in the range of $590 to $610 million, with adjusted EBITDA expected between $75 to $79 million [20].
Genpact’s Global Rebrand and Strategic Shift to “Agentic AI”
Yahoo Finance· 2025-09-11 17:15
Group 1 - Genpact Limited (NYSE:G) is recognized as a top IT stock by hedge funds, with a recent global rebrand indicating a strategic shift towards advanced technology [1][2] - The rebranding follows the company's 2025 Investor Day, where it introduced "GenpactNext," a new growth model focused on "agentic AI solutions" for managing complex business processes [2][3] - The new tagline "on it" reflects Genpact's culture and commitment to proactively drive change and create value for clients and employees [3] Group 2 - Genpact provides business process outsourcing and IT services across various regions, including India, Asia, North and Latin America, and Europe, with three main segments: Financial Services, Consumer & Healthcare, and High Tech & Manufacturing [4]
ExlService Holdings: Leading Digital Transformation With Analytics-Driven Growth (EXLS)
Seeking Alpha· 2025-09-11 12:58
Group 1 - ExlService Holdings, Inc. has successfully transitioned from being benchmarked against outsourcing peers to positioning itself as a digital-first operator [1] - The company now derives over half of its contributions from analytics and artificial intelligence [1] Group 2 - The company has a seasoned market professional with over 12 years of diverse experience across sectors, indicating strong leadership and expertise [1]
ibex Targets Government Sector to Deliver AI-Powered CX Solutions
Globenewswire· 2025-09-03 13:00
Core Insights - ibex is shifting its focus to the government sector, aiming to provide next-generation contact center and citizen engagement solutions using AI technology [1][2][3] - The company emphasizes the need for government agencies to enhance citizen experiences by adopting innovative, digital-first solutions that meet rising expectations [2][4] Company Strategy - ibex plans to leverage its extensive experience in customer engagement to help government entities improve service delivery and efficiency [2][3] - The company aims to address budget constraints faced by government agencies by offering cost-effective, human-centered solutions that accelerate ROI [3][4] Technology and Solutions - Central to ibex's government offering is the ibex Wave iX platform, which provides AI-driven customer support capabilities across multiple channels [4] - The Wave iX platform is designed to facilitate seamless interactions between customer service agents and citizens, ensuring consistent service quality [4] Operational Scale - ibex operates approximately 30 global delivery centers and employs over 33,000 staff, managing nearly 170 million customer interactions annually [5][6] - The company generates over $2.2 billion in lifetime customer revenue each year, showcasing its significant impact on customer experience [6]
IBEX Limited to Announce Fourth Quarter and Fiscal Year 2025 Financial Results on September 11, 2025
Globenewswire· 2025-08-28 20:30
WASHINGTON, Aug. 28, 2025 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will report fourth quarter and fiscal year 2025 financial results after the market close on Thursday, September 11, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Li ...