Financial Data and Key Metrics Changes - The company reported a record GMV of $5.04 billion and record revenue of $165 million, both up 14% year over year [8][20] - Adjusted EBITDA was $6.8 million, representing a 4.1% margin, which was a substantial beat versus expectations [9][23] - Gross profit for Q2 was $123 million, with a gross margin of 74.3%, an increase of 20 basis points year over year [21][22] - Operating expenses were $133 million, improved by 690 basis points year over year as a percentage of revenue [22][23] - The company ended the quarter with $109 million in cash and cash equivalents, and reduced total debt by $27 million [24][25] Business Line Data and Key Metrics Changes - Consignment revenue grew 14%, while direct revenue increased 23% compared to the previous year, representing 12% of total revenue [20][21] - The consignment gross margin was 89.3%, an improvement of 93 basis points year over year [21][22] - Direct gross margin was 16.2%, fluctuating based on the category mix of products sold [21] Market Data and Key Metrics Changes - The active buyer base increased by 6% on a trailing twelve-month basis, exceeding 1 million active buyers [20] - The company noted that 53% of its customers are millennials and Gen Z, indicating a strong generational appeal [7] Company Strategy and Development Direction - The company is focused on a growth playbook centered on sales, marketing, and stores, with a new sales team compensation plan emphasizing retail value [10] - The strategy includes leveraging AI for operational efficiency and enhancing customer engagement through innovative features [13][16] - The company is expanding its dropship initiative to include jewelry, aiming to partner with larger luxury good aggregators [12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the momentum of the business, with expectations for continued growth in Q3 and Q4 [32][30] - The company raised its full-year guidance, expecting GMV in the range of $2.03 billion to $2.045 billion, and revenue between $667 million and $674 million [26][27] - Management highlighted the favorable cash dynamics of the business model, anticipating strong positive free cash flows in the second half of the year [25][29] Other Important Information - The company is actively addressing counterfeiting issues in luxury goods through collaboration with law enforcement and proprietary technology [14] - The introduction of the reconsigned program has strengthened supply and created a circular loop for luxury assets [11] Q&A Session Summary Question: Can you comment on the cadence seen over the past couple of months? - Management noted that momentum has kept pace in Q3, with double-digit new seller growth continuing [32] Question: How should we think about the take rate and gross margin going forward? - Management explained that the take rate is influenced by the average order value, which was up 8%, and that consignment gross margins remain strong [36][37] Question: Can you elaborate on the expansion to luxury vendors and international consignors? - Management indicated that the dropship channel is still in early stages but has potential for growth, especially with international partners [42] Question: What drove the increase in new consignors? - Management attributed the growth to marketing reinvestment and the effectiveness of the growth playbook, including the reconsign feature [51][52] Question: How is Athena impacting operational efficiency? - Management stated that Athena is currently processing 20% of items, with plans to increase to 30-40% by year-end, aiming to reduce costs per unit [55][88]

Financial Performance - GMV reached $504 million, a 14% year-over-year increase, driven by unit growth and higher value items[24] - Revenue increased by 14% year-over-year to $165 million, marking the highest quarterly revenue[29] - Adjusted EBITDA was $6.8 million, representing 4.1% of total revenue, an $8.6 million increase compared to the previous year[31] - Gross profit increased by 14% year-over-year to $123 million, resulting in a gross margin of 74.3%[34] Operational Efficiency and Growth - Active buyers expanded by 6% on a trailing 12-month basis, exceeding 1 million[26] - Consignment gross margin increased by 93 basis points year-over-year to 89.3%[20] - Total operating expenses improved by 690 basis points year-over-year[34] Future Outlook - The company raised its full year 2025 outlook, with GMV projected between $2.030 billion and $2.045 billion[20] - Full year 2025 revenue is projected between $667 million and $674 million[20] - Full year 2025 Adjusted EBITDA is projected between $29 million and $32 million[20] Technology and Innovation - AI-driven Athena intake is at approximately 20% of units, with a target of 30-40% by year-end[20]

Core Insights - The RealReal has opened its 16th store in Summit, New Jersey, continuing its expansion in the tri-state area and enhancing its presence in the luxury resale market [1][3] Store Design and Experience - The Summit store features a design that combines sustainability and luxury, with a color palette of burgundy and brass, light wood flooring, and a unique installation by textile artist Kiva Motnyk [2] - The store aims to be a destination for both shopping and inspiration, showcasing a curated mix of vintage furniture, art, and décor [2] Community Engagement - The Chief Merchandising Officer of The RealReal highlighted the success of previous pop-up events in the area, indicating strong community demand for a permanent store [3] Company Overview - The RealReal is the largest online marketplace for authenticated resale luxury goods, boasting 38 million members and a rigorous authentication process [4] - The company supports the circular economy by giving new life to luxury items across various categories, including fashion, jewelry, art, and home goods [4] Store Offerings and Services - The store provides personalized consultations and valuations for luxury items, along with a constantly refreshed selection of authenticated goods [6] - The RealReal offers various services to consignors, including free virtual appointments, in-home pickup, and direct shipping, ensuring a seamless selling experience [4]

Financial Performance - GMV reached $490 million, a 9% year-over-year increase, with fine jewelry sales showing strong growth[25] - Revenue increased by 11% year-over-year, driven by healthy supply trends and strong sell-through[30] - Adjusted EBITDA improved by $6 million year-over-year, representing a 410 basis points increase as a percentage of revenue[32] - Gross margin increased by 40 basis points year-over-year due to operating efficiencies[33] Operational Efficiency - Operating expenses improved by 410 basis points compared to the prior year period[22] - Athena, the AI-driven intake process, processed 10% of items, reducing processing time by up to 20% in some cases[22] - Algorithmic pricing modules were applied to over 85% of items[22] User Engagement - Active buyers increased by 7% year-over-year on a trailing 12-month basis[27] 2025 Outlook - The company projects GMV to be between $196 billion and $199 billion for the full year 2025[34] - The company projects revenue to be between $645 million and $660 million for the full year 2025[34] - The company projects Adjusted EBITDA to be between $20 million and $30 million for the full year 2025[34]

Financial Data and Key Metrics Changes - In Q1 2025, GMV increased by 9% year over year to $490 million, while revenue rose by 11% to $160 million [25][8] - Adjusted EBITDA reached $4 million, an increase of $6 million compared to Q1 of the previous year, marking the third consecutive quarter of positive adjusted EBITDA [29][24] - Gross margin improved by 40 basis points year over year to 75%, driven by operational efficiencies [28][8] Business Line Data and Key Metrics Changes - Consignment revenue increased by 7%, while direct revenue surged by 61% compared to Q1 2024 [25] - Average order value (AOV) rose by 5% year over year to $564, indicating strong buyer engagement [8][57] - The company reported its highest number of new consignors in over two years, contributing to supply growth [8][9] Market Data and Key Metrics Changes - Active buyers increased by 7% on a trailing twelve-month basis, reaching 985,000 [25] - The company expects direct revenue to remain between 10% to 15% of total revenues going forward [26][46] Company Strategy and Development Direction - The company is focused on three strategic pillars: unlocking supply through a growth playbook, driving operational efficiencies, and obsessing over service [9][24] - The "Get Paid Now" program aims to enhance direct revenue by allowing consignors to receive upfront payments for high-demand items [14][26] - The company is leveraging AI and automation to improve operational efficiencies and customer experience [6][19] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate uncertainties in the macroeconomic environment, particularly due to its unique position in the luxury resale market [5][32] - The company anticipates that rising prices in the primary market could motivate consumers to monetize their closets, potentially increasing supply [88][87] - Guidance for Q2 2025 includes GMV expectations of $476 million to $486 million, reflecting 9% growth year over year [32][30] Other Important Information - The company ended Q1 2025 with $154 million in cash and cash equivalents [30] - Operating cash flow for Q1 was negative $28 million due to timing of incentive payments and working capital seasonality [30] Q&A Session Summary Question: Can you provide context around the improvements in direct gross margin? - Management noted that direct revenues consist of out-of-policy returns and vendor purchases, with the "Get Paid Now" initiative significantly improving profitability, achieving a margin of 25.5% compared to 3% last year [37][27] Question: What signals are being observed in consumer behavior amid macro uncertainty? - Management indicated that consumer health has been resilient, with consistent strength in buyer engagement and new consignor growth [39][41] Question: Is there seasonality in direct revenue as a percentage of total revenue? - Management confirmed that direct revenue is expected to remain between 10% to 15% of total revenues without inherent seasonality [46][46] Question: How did the revenue mix play out in Q1? - The revenue mix was consistent with expectations, with direct revenue comprising about 10% to 15% of total revenue [82][81] Question: What is the outlook for the second quarter revenue guidance? - Management reiterated that the guidance reflects a consistent growth pattern, with revenue expected to grow by 9% year over year [92][93]