Core Viewpoint - SoundThinking, Inc. has introduced generative AI capabilities in its CrimeTracer product, enhancing law enforcement's ability to quickly access critical investigative information through natural language queries [1][2][3] Company Overview - SoundThinking, Inc. is a leading public safety technology provider, known for its AI- and data-driven solutions for law enforcement and civic leadership [9] - The company has worked with approximately 2,100 law enforcement agencies across the United States, conducting millions of searches annually to support investigations [3][9] Product Enhancement - The new generative AI functionality allows users to interact with CrimeTracer using conversational queries, simplifying the search process and enabling officers to find connections across billions of records [2][3] - This enhancement is currently in beta testing with select agencies and is expected to be available to all CrimeTracer customers this summer at no additional cost [2][3] Benefits of AI Integration - The AI search capabilities provide several key benefits: - Natural Language Queries: Officers can ask questions using everyday language rather than technical search syntax [7] - More Comprehensive Results: The system can identify connections across disparate data sources that might otherwise be missed [7] - Increased Efficiency: The technology reduces the time spent formulating searches and analyzing results [7] - Democratized Access: Advanced search capabilities are accessible to all officers, not just specialized analysts [7] User Feedback - Early testing of the AI chatbot has shown strong potential for providing faster and easier access to crime data, helping investigators surface hard-to-find connections that can advance cases [4]

Core Viewpoint - SoundThinking, Inc. is set to release its first quarter 2025 earnings on May 13, 2025, and will participate in several upcoming investor conferences, highlighting its commitment to transparency and investor engagement [1][2][4]. Earnings Announcement - The earnings conference call will take place on May 13, 2025, at 4:30 p.m. Eastern time, with financial results being released prior to the call [2][3]. - A live audio webcast will be available for the conference call, with a replay accessible after 7:30 p.m. Eastern time on the same day until May 27, 2025 [3][4]. Upcoming Investor Conferences - Ralph Clark, President and CEO, and Alan Stewart, CFO, will participate in multiple investor conferences, including the Ladenburg Thalmann Innovation Expo on May 21, 2025, and the Wolfe Research Small and Mid-Cap Conference on June 4-5, 2025 [4][7]. - Alan Stewart will also attend the ROTH London Conference on June 25, 2025, for one-on-one and small group meetings [7]. Company Overview - SoundThinking, Inc. is a leading public safety technology company that provides AI- and data-driven solutions for law enforcement and security professionals, serving over 300 customers and approximately 2,100 agencies [5]. - The company's SafetySmart™ platform includes several key products such as ShotSpotter®, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe®, and PlateRanger™ powered by Rekor® [5].

Core Insights - Axon is expanding its public safety ecosystem through new products and partnerships, emphasizing the importance of community collaboration in enhancing public safety [1][2] - The company aims to integrate advanced technologies such as AI, drones, and robotics to create a safer and smarter future for communities [1] Product Announcements - Introduction of Axon Outpost and Axon Lightpost, two new fixed intelligent ALPR cameras, which enhance vehicle recognition capabilities beyond traditional plate reads by capturing detailed vehicle attributes [2] - Launch of Axon Assistant, an AI voice companion integrated with Axon Body 4, providing officers with hands-free access to real-time translation and policy guidance [2] Partnerships - Axon is partnering with Ring, a leading smart security company, to enable Ring customers to share relevant video with law enforcement, facilitating faster crime resolution and neighborhood safety [2]

Core Viewpoint - SoundThinking has integrated PlateRanger into its SafetySmart platform, enhancing public safety capabilities and enabling law enforcement agencies to improve investigative workflows and outcomes [2][4]. Integration and Technology - The integration of PlateRanger, an advanced license plate recognition solution, with ShotSpotter and CrimeTracer allows law enforcement to combine real-time gunshot detection data with vehicle identification and cross-jurisdictional insights [3][5]. - The Rekor Public Safety Network (RPSN) facilitates secure data sharing across jurisdictions, enhancing investigative speed and interoperability while respecting data ownership [6][7]. Benefits to Law Enforcement - The integration provides enhanced investigations by linking gunfire events with suspect vehicle data, allowing for more comprehensive follow-up [5]. - Multi-agency collaboration is improved through integrated systems that enable data sharing, helping to uncover connections between incidents [7]. - The commitment to open standards allows for seamless integration with existing systems, differentiating SoundThinking in the market [7]. Market Impact - SoundThinking serves over 175 ShotSpotter customers and approximately 2,100 CrimeTracer agencies, providing access to more than 1 billion records, thus expanding its market footprint [8].

Core Insights - SoundThinking's ResourceRouter customer base more than doubled in 2024, driven by new patrol operations capabilities that enhance efficiency amid staffing challenges [2][5] - The platform provides officers with critical field information, enabling more effective and safer patrol operations [2][3] Company Overview - SoundThinking, Inc. (NASDAQ:SSTI) is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [6] - The company has over 300 customers and has collaborated with approximately 2,100 agencies to improve public safety outcomes [6] Product Features - ResourceRouter includes advanced features that allow officers to access vital operational intelligence on mobile devices, facilitating centralized communication of time-sensitive information [3][4] - The platform's map overlay system serves as a centralized information depot, improving response times and operational efficiency [4] Impact on Law Enforcement - ResourceRouter has been credited with reducing violent crime and enhancing community trust through data-driven policing [5] - The system provides accountability tools for supervisors to track patrol completion in real time, fundamentally changing operational practices [5] Market Demand - The rapid growth of ResourceRouter indicates a strong demand for technology that addresses staffing shortages and enhances patrol efficiency [5]

Core Insights - SoundThinking, Inc. has secured four contracts in the Greater Los Angeles area for its ShotSpotter acoustic gunshot detection system, including one new customer agreement and three renewals [2][3] - The cities adopting or renewing ShotSpotter include Pasadena, Lancaster, Hawaiian Gardens, and Lakewood, all aiming to combat gun violence and enhance community safety [2][4] Company Overview - SoundThinking, Inc. is a public safety technology provider listed on NASDAQ under the ticker SSTI, offering AI- and data-driven solutions for law enforcement and civic leadership [10] - The company has over 300 customers and has collaborated with approximately 2,100 agencies to improve public safety outcomes [10] ShotSpotter Impact - In Pasadena, ShotSpotter has detected over 125 shootings since its deployment in 2022, addressing the issue of unreported gunfire, which exceeded 60% in Q3 2024 [4][5] - Hawaiian Gardens reported 176 ShotSpotter alerts in 2023, leading to the recovery of critical ballistic evidence and improved community relations due to reduced crime [6][7] - Lancaster completed a six-month pilot of ShotSpotter and is now entering a three-year term, with 36 confirmed alerts related to gunshots since its implementation in 2024 [8][9] Community and Law Enforcement Relations - The deployment of ShotSpotter has been recognized as a tool that enhances situational awareness for law enforcement, allowing for quicker responses and better evidence collection [5][9] - Local officials in Hawaiian Gardens and Lakewood have noted improved relationships with community members as a result of the technology's effectiveness in reducing crime [6][7][8]

Core Viewpoint - SoundThinking, Inc. has announced a significant milestone in its expansion into South America with a three-year agreement to deploy its ShotSpotter gunshot detection solution in Niterói, Brazil, valued at approximately $1.7 million [1][4] Group 1: Deployment Details - The ShotSpotter system will cover an area of 10 square kilometers in Niterói, a city with nearly 500,000 residents [1] - The deployment is part of the Niterói Pact Against Violence, which aims to enhance public safety through investments in technology and intelligence [3] - ShotSpotter is expected to go live in Niterói in the second quarter of 2025 [4] Group 2: Integration and Impact - The ShotSpotter system will be integrated with Niterói's Integrated Public Security Center (CISP), which includes extensive surveillance infrastructure [2] - The deployment is anticipated to enable faster emergency response and more effective law enforcement operations, contributing to the reduction of crime and violence [2][3] Group 3: Company Perspective - The CEO of SoundThinking expressed excitement about the expansion in South America, highlighting the company's commitment to enhancing public safety through advanced technology [4] - SoundThinking is recognized as a leading public safety technology provider, trusted by over 300 customers and approximately 2,100 agencies [7]

Financial Data and Key Metrics Changes - The company reported Q4 revenue of $575 million, representing a 34% year-over-year increase, marking the 12th consecutive quarter of over 25% revenue growth [38][39] - Total revenue for the year exceeded $2 billion, nearly doubling from two years ago, with a consistent growth rate of over 30% for three consecutive years [28][39] - Adjusted gross margin was 63.2%, and adjusted EBITDA margin was 24.6%, with a full-year adjusted EBITDA margin of 25%, achieved a year ahead of schedule [40][41] Business Line Data and Key Metrics Changes - TASER revenue increased by 37%, Sensors by 18%, and Software & Services by 41% year-over-year [39] - The company booked over $5 billion in business last year, with about half closing in Q4, and TASER 10 orders outpacing TASER 7 by 2x [29][30] - The officer safety plan bookings in Q4 were the highest ever, with strong adoption of premium plans and emerging products [30] Market Data and Key Metrics Changes - International bookings grew nearly 50% sequentially in Q4, building on a 40% sequential growth in Q3 [32][33] - Enterprise bookings tripled year-over-year, with the largest deal in company history booked with a global logistics provider [33] - The total future contracted bookings exceeded $10 billion, indicating a healthy pipeline for future growth [35][41] Company Strategy and Development Direction - The company aims to leverage advancements in AI, real-time operations, and drones to double its overall opportunity set [31][39] - Investments in R&D and technology are prioritized to support growth and innovation, with a focus on enhancing customer safety and operational efficiency [40][46] - The company is exploring options for its headquarters due to challenges in Arizona's political and legal environment, with potential relocation if issues are not resolved [22][25] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the federal market, viewing potential funding cuts as an opportunity for increased business [52][54] - The company anticipates another record bookings year in 2025, with a strong pipeline and execution focus [36][44] - Management highlighted the transformative impact of AI tools on operational efficiency and customer satisfaction [68][136] Other Important Information - The company achieved a net revenue retention rate of 123%, reinforcing business visibility and predictability [39][122] - The company is entering 2025 with a clean inventory position and strong free cash flow generation above 60% [43][44] - CapEx is expected to be in the range of $140 million to $180 million, driven by increased TASER 10 capacity and investments in R&D [48][49] Q&A Session Summary Question: What portion of total revenues are from federal contracts? - Management indicated that there is no real concern regarding funding cuts, and they see more opportunities in the federal space moving forward [52][54] Question: What is the impact of the Ukraine war on drone-related business? - Management noted that the global focus on drone detection and defense has increased, positioning the company favorably in this market [58][61] Question: What is the adoption rate of AI tools? - Management reported that AI products are experiencing rapid adoption, with significant interest and deals being closed shortly after launch [68][69] Question: What is the status of the Flock Safety partnership? - Management stated that while they exited the partnership, both sides are interested in resuming it under new terms [76][78] Question: How is the federal business expected to expand? - Management expressed confidence in the continued expansion of body camera programs within federal law enforcement [80][81] Question: What is the outlook for TASER 10 supply and demand? - Management confirmed that demand for TASER 10 continues to outpace supply, and they are investing to increase capacity [124][125]

Financial Data and Key Metrics Changes - Q4 2024 revenue decreased by 10% year-over-year to $23.4 million, primarily due to a $3.5 million delay in contract renewals with the NYPD [6][24] - Full year 2024 revenue grew by 10% to a record $102 million, reflecting strong demand for public safety solutions [7][29] - Adjusted EBITDA for Q4 was $1.7 million, down from $4.8 million in Q4 2023, attributed to delayed contracts [25] - Full year 2024 adjusted EBITDA was $14.4 million, consistent with $14.3 million in 2023 [31] Business Line Data and Key Metrics Changes - ShotSpotter went live in 20 new cities and five new universities in 2024, booking $75.7 million in net new and renewal subscription-based ACV, with 59% being multi-year agreements [8][18] - The SafetySmart platform saw significant growth, with a 100% increase in average selling price (ASP) from 2023 to 2024 [14] Market Data and Key Metrics Changes - Approximately 62% of the 2025 qualified ACV pipeline is from non-domestic ShotSpotter, indicating successful diversification efforts [19] - The company ended 2024 with $13.2 million in cash and cash equivalents, significantly higher than $5.7 million at the end of 2023 [36] Company Strategy and Development Direction - The company is focused on leveraging advanced AI/ML capabilities to optimize solutions and enhance the SafetySmart platform [13] - Strategic partnerships, such as with Rekor Systems for the PlateRanger ALPR solution, are aimed at strengthening market positioning [16] - The company is committed to advancing public safety and maximizing shareholder value through innovation and execution of strategic growth priorities [21][63] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the demand for public safety solutions despite challenges related to budget constraints and the drying up of ARPA funds [50][52] - The company is optimistic about revenue growth in 2025, increasing guidance to $111 million to $113 million, representing approximately 10% year-over-year growth [20][37] Other Important Information - The company reestablished a 30-square-mile ShotSpotter deployment in Puerto Rico and is exploring further expansion opportunities [10] - The NYPD contract renewal of approximately $21.9 million secures service through December 2027, highlighting the long-term partnership [12] Q&A Session Summary Question: Update on Chicago RFP - Management is encouraged by Chicago issuing an RFP for gunshot detection but is still evaluating a response [41] Question: SafePointe multimillion-dollar opportunities - Some of the SafePointe bookings are expected to contribute to the revenue guidance for 2025, with increasing quarterly bookings [44] Question: Pipeline disruption from federal government efforts - Management noted strong demand drivers for policing and public safety, while monitoring budget issues related to ARPA funds [50][52] Question: ARR guidance and gunshot detection growth - Expected incremental growth from gunshot detection is projected to be between $8 million and $9.5 million [56] Question: Top verticals for SafePointe weapon detection - Key verticals include healthcare, gaming centers, and selected corporate sites, focusing on low-friction weapons detection solutions [60]