Core Insights - SoundThinking, Inc. reported worse-than-expected Q3 financial results, with losses of 16 cents per share compared to the analyst consensus estimate of 6 cents per share [1] - Quarterly sales were $25.100 million, missing the analyst consensus estimate of $27.953 million [1] - The company cut its FY2025 sales guidance from a range of $111 million-$113 million to $104 million [2] Financial Performance - Q3 losses were reported at 16 cents per share, missing expectations [1] - Sales for the quarter were $25.100 million, below the expected $27.953 million [1] Guidance Update - FY2025 sales guidance was revised down from $111 million-$113 million to $104 million [2] Company Developments - The company is focused on enhancing community safety through data and technology, with recent expansions in its ShotSpotter footprint and new AI capabilities [3] - The Net Promoter Score increased from 66 to approximately 70, indicating strong customer satisfaction and retention [3] Market Reaction - Following the earnings announcement, SoundThinking shares fell by 19.6%, trading at $6.78 [3] Analyst Ratings - Cantor Fitzgerald analyst maintained an Overweight rating but lowered the price target from $20 to $16 [6] - Citizens analyst also maintained a Market Outperform rating while reducing the price target from $19 to $16 [6]

Core Insights - SoundThinking, Inc. reported worse-than-expected Q3 financial results, with losses of 16 cents per share compared to the analyst consensus estimate of 6 cents per share [1] - Quarterly sales were $25.100 million, missing the analyst consensus estimate of $27.953 million [1] - The company cut its FY2025 sales guidance from a range of $111 million to $113 million down to $104 million [2] Financial Performance - The reported quarterly losses were significantly higher than expected, indicating potential challenges in revenue generation [1] - The sales figure of $25.100 million reflects a shortfall against market expectations, suggesting weaker demand or operational issues [1] Management Commentary - CEO Ralph Clark emphasized the company's commitment to enhancing community safety through data and technology, highlighting recent advancements such as the expansion of ShotSpotter and the introduction of new AI capabilities [3] - The company's Net Promoter Score improved from 66 to approximately 70, indicating strong customer satisfaction and retention [3] Market Reaction - Following the earnings announcement, SoundThinking shares experienced a significant decline of 19.6%, trading at $6.78 [3] Analyst Ratings - Cantor Fitzgerald analyst Jonathan Ruykhaver maintained an Overweight rating but lowered the price target from $20 to $16 [6] - Citizens analyst Trevor Walsh also maintained a Market Outperform rating while reducing the price target from $19 to $16 [6]

Financial Data and Key Metrics Changes - The company's Q3 2025 revenues were $25.1 million, a 4% decrease from $26.3 million in Q3 2024, primarily due to delays in significant contracts [16][17] - Gross profit was $13.6 million, or 54% of revenue, compared to $15.2 million, or 58% of revenue in the prior year [17] - Adjusted EBITDA was $3.5 million, down from $4.5 million in Q3 2024, with a revised full-year revenue guidance lowered from $111-$113 million to approximately $104 million [15][21] Business Line Data and Key Metrics Changes - The company expanded its ShotSpotter technology into two new cities and one university, but faced challenges in converting demand into bookings [4][5] - SafePoint technology gained momentum due to California's AB 2975 mandate, with multiple pilot programs underway [9] - The upcoming launch of Crime Tracer Gen 3 is expected to enhance the company's offerings significantly [8] Market Data and Key Metrics Changes - The company reported strong customer retention, with a net promoter score (NPS) of plus 70, indicating high customer satisfaction [6] - International expansion efforts showed promise, particularly with deployments in Uruguay and Brazil [4][34] Company Strategy and Development Direction - The company is focusing on realigning its sales organization and improving sales execution to convert a strong pipeline into bookings [5][15] - Strategic initiatives include enhancing AI capabilities and expanding into healthcare security markets [7][9] - The company aims to deepen penetration into existing accounts and expand into mid-sized municipalities [15] Management's Comments on Operating Environment and Future Outlook - Management acknowledged temporary setbacks in sales execution but remains optimistic about long-term growth prospects [15][23] - The company expects to see operational improvements in Q4 2025 and into 2026, with a revenue guidance of $114-$116 million for 2026 [21][23] Other Important Information - The company repurchased 160,271 shares at an average price of $12.43, totaling approximately $2 million in Q3 2025 [20] - Deferred revenue as of September 30, 2025, was $43.9 million, consistent with the previous quarter [20] Q&A Session Summary Question: Why is the margin guidance lower for 2026 compared to 2025? - Management indicated that the lower margin guidance is due to conservatism in revenue expectations and potential delays in key contracts [25] Question: What is the expected revenue for Q4 2025? - Management expects Q4 revenue to be relatively flat compared to Q3, with ongoing delays impacting bookings [28] Question: How is the sales cycle for SafePoint compared to ShotSpotter? - The sales cycle for SafePoint is shorter, around 12 months, while ShotSpotter typically takes 12-18 months due to more complex decision-making processes [35] Question: What is the status of the Chicago Gunshot Detection RFP? - Management is optimistic about the RFP process, noting that there is a line item in the mayor's budget for gunshot detection technology [56] Question: Will there be catch-up payments for the Puerto Rico contract? - Management indicated that catch-up payments are unlikely as the service has been turned off, and costs may increase for the renewal [52][53]

Core Insights - SoundThinking, Inc. has revised its full-year 2025 revenue guidance down from a range of $111.0 million to $113.0 million to approximately $104.0 million due to contract delays [4][12] - The company reported a 4% year-over-year decline in third-quarter revenues, totaling $25.1 million compared to $26.3 million in the same quarter of 2024 [5][7] - Adjusted EBITDA for Q3 2025 was $3.5 million, representing 14% of revenues, down from $4.5 million or 17% of revenues in Q3 2024 [9][19] Financial Performance - Revenues for Q3 2025 were $25.1 million, a decrease of $1.2 million from Q3 2024, primarily due to the absence of a significant contract with the City of Chicago [5][6] - Gross profit for Q3 2025 was $13.6 million, accounting for 54% of revenues, compared to $15.2 million or 58% of revenues in Q3 2024 [6][7] - The company reported a GAAP net loss of $2.0 million for Q3 2025, compared to a net loss of $1.4 million in Q3 2024 [9][24] Operational Highlights - The company expanded its ShotSpotter footprint and introduced new AI capabilities with the CrimeTracer Gen3 beta release [4] - SoundThinking achieved a Net Promoter Score of approximately 70, up from 66, indicating strong customer satisfaction and retention [4][7] - The company repurchased 160,271 shares of common stock for approximately $2.0 million as part of its share repurchase program [11] Future Outlook - The company anticipates accelerated revenue growth and increased profitability in 2026 and beyond, maintaining long-term financial targets of 70% gross margin and 40% Adjusted EBITDA margin [13] - SoundThinking's transformation from a domestic ShotSpotter business to a global SafetySmart platform company is progressing well, with expectations for renewed top-line growth [13][20]

Core Viewpoint - SoundThinking, Inc. has announced a rescheduling of its third quarter 2025 financial results release and conference call due to an unforeseen scheduling conflict, now set for November 12, 2025 [1][2] Company Overview - SoundThinking, Inc. is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [4] - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [4] - SoundThinking's SafetySmart™ platform includes several key products such as ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ powered by Rekor [4] - The company has been recognized as a Great Place to Work [4] Upcoming Financial Results - The third quarter 2025 earnings conference call will occur on November 12, 2025, at 4:30 p.m. Eastern Time, with financial results to be released prior to the call [2] - Participants can join the call via webcast on SoundThinking's Investor Relations website or by telephone [3]

Core Viewpoint - SoundThinking, Inc. is set to release its third quarter 2025 financial results on November 11, 2025, and will participate in the ROTH Technology Conference on November 19, 2025, highlighting its ongoing engagement with investors and stakeholders [1][2][4]. Financial Results Announcement - The conference call to discuss the third quarter 2025 financial results will take place on November 11, 2025, at 4:30 p.m. Eastern Time [2]. - Financial results will be released in a press release prior to the call [2]. Participation in Investor Conference - SoundThinking's executive management will attend the ROTH Technology Conference in New York City on November 19, 2025 [4]. - Interested parties can contact the investor relations team for additional information or to schedule meetings [4]. Company Overview - SoundThinking, Inc. is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [5]. - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [5]. - Key products include the SafetySmart™ platform, which features ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ powered by Rekor [5].

Summary of SoundThinking (SSTI) Conference Call Company Overview - **Company Name**: SoundThinking, formerly known as ShotSpotter - **Ticker Symbol**: SSTI - **Industry**: Public safety technology, focusing on AI and data-driven solutions for law enforcement and security professionals [1][2] Core Business and Growth Strategy - **Unique Platform**: SoundThinking offers a SafetySmart platform that includes various applications aimed at enhancing law enforcement productivity [3] - **Revenue Diversification**: Initially, ShotSpotter accounted for 100% of revenues; now it represents 65%, with expectations to drop to 35% as new solutions are introduced [5] - **Revenue Figures**: - 2024 Revenue: $102 million with 14% adjusted EBITDA - 2025 Projected Revenue: $111 to $113 million with 20% to 22% adjusted EBITDA [6] Product Offerings - **ShotSpotter**: Acoustic gunshot detection technology, crucial for real-time alerts to law enforcement [11] - **ResourceRouter**: AI-based patrol management solution to optimize resource deployment [19] - **CaseBuilder**: Integrated case management tool for detectives, improving case closure rates [20] - **CrimeTracer**: Search and analytics tool with access to over 1 billion police records [21] - **SafePointe**: Weapons detection technology aimed at commercial security [23] - **PlateRanger**: Automatic license plate reader technology [4] Market Opportunity - **Total Addressable Market (TAM)**: Significant growth potential in public safety technology, particularly in concealed weapons detection and international markets [4][29] - **International Expansion**: Recent sales in Latin America (Uruguay and Brazil) with pricing leverage of 3-4 times domestic rates [8][35] Financial Metrics - **Customer Acquisition Cost**: $0.63 per dollar of annual contract value, indicating strong unit economics [7] - **Retention Rates**: High net revenue retention and gross retention rates, supported by a strong Net Promoter Score (NPS) [6][10] - **Long-term Financial Goals**: Targeting 15% top-line revenue growth, 70% gross margin, and 40% adjusted EBITDA over the next few years [29][30] Operational Insights - **Service Level Agreement (SLA)**: 90% SLA with 97% effectiveness in alert accuracy, including false positives and location accuracy [16][17] - **Cost Management**: Anticipated flat costs in goods sold while revenue increases, leading to improved gross margins [28][30] Customer Engagement - **Product Bundling**: Approximately 30 customers utilize more than one solution, with some using up to four [33] - **Strategic Relationships**: Building long-term relationships with law enforcement agencies to enhance service delivery and customer loyalty [10] Additional Considerations - **Acquisitions**: Four acquisitions in the last six years, with no immediate plans for further acquisitions but remaining open to opportunities [30] - **Cash Flow**: Generated $16 million in free cash flow last year, with a focus on maintaining a strong balance sheet [29] This summary encapsulates the key points from the SoundThinking conference call, highlighting the company's strategic direction, product offerings, financial performance, and market opportunities.

Financial Data and Key Metrics Changes - The company's Q2 2025 revenues were $25.9 million, representing a 4% decrease from $27 million in Q2 2024, which included a $2.8 million revenue loss from the non-renewal of the Chicago contract [16][17] - Gross profit for Q2 2025 was $13.8 million, or 53% of revenue, compared to $16.1 million, or 60% of revenue in the prior year [17] - Adjusted EBITDA was $3.4 million in Q2 2025, down from $5.1 million in Q2 2024, reflecting delayed contracts and increased costs [17][18] - GAAP net loss was approximately $3.1 million, or a loss of $0.25 per share, compared to a net loss of $800,000, or a loss of $0.06 per share in the prior year [20] Business Line Data and Key Metrics Changes - The company launched ShotSpotter Live in four new cities and expanded in four additional cities during Q2 2025, contributing to a diversified pipeline of over $37 million for the remainder of 2025 [5][6] - The SafePoint pipeline is healthy, with a focus on healthcare and casino verticals, particularly in California due to the AB 2,975 initiative [25] - The integration of the PlateRanger LPR solution with CrimeTracer enhances investigative capabilities, allowing for quicker access to actionable intelligence [9][10] Market Data and Key Metrics Changes - The company is expanding its footprint in South America, with notable deployments in Niteroi, Brazil, and Montevideo, indicating growth opportunities in Latin America [26][27] - The healthcare vertical is expected to benefit from California's new legislation mandating weapon screening capabilities at state hospitals [11] Company Strategy and Development Direction - The company is focused on transforming into a broader public safety technology firm, emphasizing sustainable growth and operational execution [4] - Strategic investments in technology, innovation, and market positioning are yielding positive results, with plans to deepen penetration in existing customer accounts and expand into mid-size municipalities [14][15] - The company is also exploring new opportunities in critical infrastructure protection, particularly with a sniper detection solution aimed at utility companies and financial institutions [6][42] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to deliver lifesaving alerts and critical crime intelligence, positioning itself well despite potential political changes [12] - The company reaffirmed its full-year revenue guidance of $111 million to $113 million and adjusted EBITDA margin guidance of 20% to 22% [23] - The annual recurring revenue (ARR) is expected to increase from $95.6 million in 2025 to approximately $110 million in 2026, despite the loss of revenue from the Chicago contract [23] Other Important Information - The company ended Q2 2025 with $9 million in cash and cash equivalents, down from $11.7 million at the end of Q1 2025, but cash balance has since increased to over $16 million [20][21] - The company repurchased 31,570 shares at an average price of $14.84, totaling approximately $1.5 million [21] Q&A Session Summary Question: Can you talk about the SafePoint pipeline? - The SafePoint pipeline continues to grow, focusing on healthcare and casino verticals, with significant opportunities in California [25] Question: How is the international market developing? - Recent developments in South America, particularly in Brazil, are promising, with opportunities for expansion in Mexico and South Africa [26][27] Question: What contributed to the increase in cash balance? - The increase is primarily due to timing in receivable collections, indicating strong cash flow generation [28] Question: How much visibility is there into the second half revenue guidance? - The sales team has committed to contracts that should help meet guidance, but timing of large contracts may affect results [30] Question: Can you provide details on the Chicago RFP? - The company is on a shortlist for the Chicago RFP, with a live demonstration scheduled for September, indicating progress in the selection process [54] Question: What are the details regarding the NYPD contract? - The NYPD contract involves a $400,000 expense per quarter, with a revenue of about $250,000 per quarter, leading to overall savings [56] Question: When can the company expect revenue from the SafePoint implementation? - Revenue from the SafePoint implementation is included in the guidance, and the company is working to expedite deployment [48][50]

Financial Performance - Company reported second quarter 2025 revenues of $25.9 million, a decrease of 4% year-over-year from $27.0 million in the same quarter of 2024, primarily due to the non-renewal of a contract with the City of Chicago [5][6] - Gross profit for the second quarter of 2025 was $13.8 million, representing 53% of revenues, down from $16.1 million (60% of revenues) in the same period of 2024 [6] - GAAP net loss for the second quarter of 2025 totaled $3.1 million, compared to a net loss of $0.8 million for the same quarter of 2024 [9] - Adjusted EBITDA for the second quarter of 2025 was $3.4 million (13% of revenues), down from $5.1 million (19% of revenues) in the same period last year [10] Revenue Guidance and Outlook - Company reaffirmed its full-year 2025 revenue guidance range of $111.0 million to $113.0 million, indicating a 10% year-over-year growth at the midpoint [1][13] - The expectation for Annual Recurring Revenue (ARR) is to increase from $95.6 million at the beginning of 2025 to approximately $110.0 million at the beginning of 2026 [1][13] - Management expressed confidence in achieving long-term financial targets of 70% gross margin and 40% Adjusted EBITDA margin while growing topline revenue at 15% per year [4][14] Strategic Initiatives - Company is focusing on scaling solutions and managing expenses to build a resilient business, particularly through investments in AI capabilities to enhance product intelligence and automate internal processes [4] - The company went live with ShotSpotter in four new cities and one new university, while also expanding with four existing customers [6] - Management emphasized the importance of client retention and expansion into new verticals as part of their strategy to maintain leadership in the public safety and security technology market [4] Shareholder Actions - Company repurchased 31,570 shares of common stock for approximately $0.5 million as part of an existing share repurchase program [12]

Core Points - SoundThinking, Inc. will hold a conference call on August 12, 2025, to discuss its Q2 2025 financial results [1][2] - The company is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [3] Company Overview - SoundThinking, Inc. is listed on Nasdaq under the ticker SSTI and is recognized for its SafetySmart™ platform, which includes various advanced solutions such as ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ [3] - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [3] - SoundThinking has been designated as a Great Place to Work Company, indicating a positive work environment [3] Conference Call Details - The conference call will take place at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) [2] - U.S. and international dial-in numbers are provided for participants, along with a conference ID for access [2] - A replay of the call will be available after 7:30 p.m. Eastern time on the same day until August 26, 2025 [3]