Core Insights - The annual report by the China Consumers Association highlights the current state of consumer rights protection in China, revealing that a total of 1.7619 million consumer complaints were received, with 1.2113 million resolved, resulting in a resolution rate of 68.75% and a recovery of economic losses amounting to 1.28 billion yuan [1] Group 1: Current Issues in Consumer Rights Protection - The legal environment for consumer rights protection needs further optimization, with a call for stronger institutional supply and improved judicial protection mechanisms [1] - New types of consumer infringement issues, particularly in internet consumption and green consumption, require enhanced governance and regulatory oversight [1] - Persistent consumer infringement issues in the livelihood sector, including inadequate protection in financial services and non-compliant practices in telecommunications, need ongoing attention [1] - Focus on consumer infringement issues affecting the elderly and children, with specific concerns regarding healthcare fraud for the elderly and irrational consumption among minors [1] Group 2: Recommendations for 2025 Consumer Rights Protection - A push to boost consumption, expand service consumption, and optimize consumption structure to support high-quality economic and social development [2] - Continuous improvement of legal systems, including amendments to foundational laws and enhancement of judicial protection capabilities in the consumer sector [2] - Emphasis on addressing new consumer infringement issues and strengthening enforcement against fraudulent practices such as counterfeit goods and false marketing [2] - Increased efforts in consumer rights protection for the elderly and children, alongside initiatives for consumer education and rational consumption promotion [2]