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技术赋能签证服务,架设文化沟通桥梁
Bei Jing Shang Bao· 2025-06-10 14:50
Core Insights - VFS Global has established itself as a leading visa service provider in China, operating over 400 visa application centers across 16 cities and serving 40 countries [1][3] - The company has experienced significant growth in visa application processing, with a 32% year-on-year increase in the first quarter of 2025 [4][6] Expansion and Service Development - Since its entry into China in 2005, VFS Global has expanded its operations from 12 to 16 cities, launching the first Schengen visa center in Shanghai in 2005 [3][4] - The period from 2016 to 2020 was marked by rapid expansion and service upgrades, including the establishment of the world's largest joint visa center in Shanghai, serving 21 governments [3][4] Digital Transformation and Innovation - VFS Global is currently in a phase of "reboot and digital transformation," focusing on personalized services and digital solutions to meet the increasing demand from Chinese travelers [4][6] - The company has introduced various high-end services, including mobile biometric collection, digital document solutions, and home visa services [4][6] AI and Technology Integration - The launch of the world's first visa service chatbot in February 2025 aims to provide AI-driven instant support for UK visa applicants across 141 countries [6][7] - Continuous investment in technology and innovation is seen as a cornerstone of VFS Global's operations, with plans to develop AI and digital technology-driven products [6][7] Cultural Exchange Initiatives - VFS Global aims to enhance cultural exchange by transforming visa application centers into cultural hubs, as demonstrated by the newly established Italian cultural display area in Beijing [10][11] - The company emphasizes the importance of providing applicants with a unique cultural experience at visa centers, viewing them as a representation of the countries they wish to visit [10][11]
2025旅游业高质量发展创新样本
Bei Jing Shang Bao· 2025-06-10 14:50
Group 1: Airline Industry - China National Airlines has launched a cross-airline voluntary transfer service on the Beijing-Shanghai route, collaborating with Eastern Airlines and the airports in Beijing and Shanghai, breaking traditional transfer barriers in the aviation industry [2] Group 2: Cultural Industry - The "Digital Dunhuang + Physical Exhibition + Immersive Narrative" model has been introduced at the Dunhuang exhibition, utilizing high-precision digital replicas, holographic projections, and interactive light and shadow technologies to recreate the artistic treasures of Mogao Caves, transcending time and space limitations [3] Group 3: Online Travel Industry - Ctrip Group has initiated a free half-day tour in Beijing, responding to the "240-hour visa-free transit" policy, and has created the industry's first free one-stop inbound travel service product, showcasing China's charm through integrated resources like foreign language guides and mobile internet [4] - Mafengwo has achieved an industry-level leap from "users searching for travel guides" to "real-time travel companions," providing real-time itinerary planning services for travelers by integrating real travel data with the DeepSeek model [9] Group 4: Low-altitude Industry - EHang has introduced the EH216-S, the world's first commercially operable unmanned passenger aircraft, marking the beginning of the low-altitude economy's "manned era" and offering innovative sightseeing experiences across 16 cities and over 20 demonstration sites in China [5] Group 5: Visa Services - VFS Global has launched a door-to-door visa service, addressing the pain points of business and elderly groups regarding the difficulty of running errands, and has created the industry's first "full-process mobile visa service," breaking the limitations of traditional visa centers [7] Group 6: Hotel Industry - Shoulv Home has developed an AI digital store manager, breaking the traditional hotel management model by creating an intelligent management system that integrates multiple models, replacing 60% of repetitive tasks and significantly improving hotel operational efficiency [8] - Lvzhi Technology has introduced the first PMS system deeply integrated with AI models like DeepSeek and Tongyi Qianwen, transforming the labor-intensive management model of the hotel industry and promoting a shift from "process-driven" to "intelligent decision-making" [10]